Sales Operation Manager

Contenu de l'offre Sales Operation Manager chez Aircall

In this role, you will report to the Head of Sales Operations & Strategy, and you will be a key member of a team that sits at the intersection of Sales, Finance, Product, and Customer Success.
The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.

Your mission @Aircall:

Manage processes and tools, particularly SFDC, with the help of a Salesforce Administrator, to ensure Aircall has stable and scalable business systems Maintain the health of the company databases across sales/finance tools, guaranteeing data cleanliness Use SFDC extensively for reporting, data analytics, and sales forecasting Prepare and provide analytical analysis on numerous project launches and strategic initiatives Be the point of reference for the global sales teams to troubleshoot issues and increase operational efficiencies

Preferred experience

A little more about you:

3+ years’ experience in an analyst, sales, operations role and / or strategy consulting role Proficiency in Excel / Gsheet (including Pivot Tables, functions, etc) Strong SFDC (lightning) administrative skillsExperience in providing business insights: including dash-boarding, data visualization, and reporting with tools such as Tableau, Looker, etc Proven experience in SQL and manipulating large data sets in a database preferred Motivated self-starter, proactive and action-oriented Strong communication and collaboration skills, with the ability partner effectively with Sales and Revenue leadership Ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally A keen sense of ownership, drive, and scrappiness is a must.

Recruitment process

1- Phone screen with a TA
2- Video interview with the manager
3- Use case to prepare at home
4- Presentation of the use case with 2 managers + video interview with 2 sales managers