Lab Technician Sales Support Specialist iTero - Asnières sur Seine

Contenu de l'offre Lab Technician Sales Support Specialist iTero - Asnières sur Seine chez Align Technology

As Lab Technician Sales Support Specialist - iTero, you will be supporting the Sales team by ensuring expert knowledge for our intraoral scanner and CADCAM services.

You will also be responsible for the localization of the product management of iTero® intraoral scanner and all future software/products with the General Practitioners and/or the Lab Channel in France. Responsibility includes significant work and cross-functional leadership to adapt to the local needs of the new product launches.

We are looking for an enthusiastic Dental technician/ similar to join us on a permanent basis in France.

The job is office based with frequent travel (20%)> Residence in the area of Paris.

ESSENTIAL DUTIES AND RESPONSIBILITIES

As Lab Technician Sales Support Specialist - iTero, you will provide support to the sales function via expert knowledge of iTero, related workflows, and general restorative dentistry in order to maximize the commercial success of iTero. You will be responsible for supporting the restorative conversations and product demonstrations delivered by territory managers to aid their sales success. You will work closely with all departments to employ the input of the wider iTero team as appropriate to support the sales team and customers – namely clinical trainers and the iTero Lab and scanner specialist, customer service, tech support, and sales organization. You will be responsible for the conception of advanced training courses for customers and sales team You will be responsible for the creation of market and competitor analyses You will develop and maintain relationships with clinical speakers, clients, and universities You will coordinate and set up RPD’s and plug in the necessary for the TM/ KAM to ensure the best possible customer and patient experience Anticipate participation to trade fairs, congresses and events to represent iTero As a true team player, you will participate in proactive team efforts to achieve departmental and company goals Provide appropriate reports to management and other stakeholders

Additional responsibilities:

Utilize and update the relevant company processes and systems Comply with all safety policies, practices, and procedures. Report all unsafe activities to Manager and/or Human Resources. Perform other duties as assigned.

EDUCATION and/or EXPERIENCE

You will be able to demonstrate an in-depth working knowledge of restorative workflows, analog as a minimum, preferably digital. 3-5 years of relevant work experience required.

Ideally, the Lab Technician Sales Support Specialist– iTero is a trained laboratory technician with good commercial acumen looking to employ their knowledge and skills in a commercial setting. Applications from candidates who have gained working knowledge from other sources such as sales/nursing will also be considered.

You will possess strong interpersonal, listening and persuasive communication skills to give the best advice to internal and external customers. You naturally strive for the best performance and you have the willingness to learn. Additionally, you are a good team player, dynamic, optimistic, accurate, result oriented, hardworking and creative.

Excellent written and verbal communication skills in English and French is required. Any other additional language is a plus

Working at Align Technology

Welcome to Align Technology at one of the most exciting times in our history. At Align, we like to say that we “Create new smiles. Every day,” in all aspects of our business. At Align, you are empowered to be innovative, creative, collaborative and hands-on. Align Technology is a global medical device company with industry-leading innovative products such as Invisalign clear aligners, iTero Intraoral scanners, and OrthoCAD digital services that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.

What makes us a great place to work?

Make Your Mark: we are a global business, but not so big that you cannot make a huge impact on our continued business improvement. Bring your A game! Innovation: Influence the game-changing technologies that are revolutionizing the dental orthodontics industry. Work in a Dynamic and Growing Industry: Ask anyone for a list of the hottest and fastest growing industries and you will see medical and dental at the top!