Regional Account Manager

Contenu de l'offre Regional Account Manager chez BDP International

Job Description:

Scope:

You will be Regional Account Manager for one customer.

Your Responsibilities:

Support the implementation of new business according to the Global processes Provide support to the operations to ensure compliance of all SOP’s and processes specific to the customer and ensure yearly target achievement. Own and develop the relationship with the customer and defuse any tension that may arise and escalate accordingly when needed Monitoring of KPI’s Data integrity check QBR Organization Day-to-day operational and service related interactions; Scheduled on-site meetings and conference calls; Issue escalation and resolution; Overall cross-functional solution coordination; Consultative advisory services. Provide continuous improvement suggestions to the customers by analyzing existing solutions and identifying & implementing service enhancements on an ongoing basis.

Job Requirements:

Key competencies and skills:

Management and Leadership capabilities Project management Analytic thinking, problem solving Ability to manage / partner via influencing Ability to work well in a matrix structure Organize and Timeliness High level of commitment, energy, persistence & resilience Strong multi-tasking and prioritization skills Outstanding inter and intrapersonal relationship Good Communication skills: Oral and Written

Job Requirements:

Minimum of a Bachelor's degree or equivalent experience Minimum 5 years of experience in the logistics industry of which a minimum of 2 years of customer relationship management Very customer orientated and capacity of negotiating Knowledge and experience of freight forwarding operations Very good knowledge of English, both spoken and written

We offer a challenging career opportunity within the dynamic environment of an international logistics company.

Please visit our website: www.bdpinternational.com *** This is a great opportunity to advance your career! Come join our growing BDP team!*** BDP International - The Employer of Choice Follow BDP International Career Pages! Facebook l Twitter l LinkedIn