Sales Operations Manager

Contenu de l'offre Sales Operations Manager chez Doctrine

Paris (75) Our mission: we are advancing open justice around the world. Our products: we are building legal research and analytics software for legal professionals to search through the law, handle their cases, and grow their business. Our ambition: in a "traditional" industry, we strive daily to offer our customers the latest technologies, especially in the field of artificial intelligence, through simple and well-designed products
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Technology is a driver of efficiency, and Doctrine illustrates this by putting exceptional technology at the service of legal professionals. On their mission to change the future of law, Doctrine's internal teams also need exceptional technology in their day-to-day work: the Business Operations team is in charge of supporting growth by driving the efficiency of Sales, Marketing and Finance activities at Doctrine.
We boost the productivity of salespeople, marketers, financial analysts and customer success teams, and help them focus on value-creation: We leverage technology to make tasks faster to complete and enable new approaches; We set up tools that work flawlessly (no bugs, proper integration, few low-value tasks); We design methods and processes that generate more value; We enable scale, in particular predictability & repeatability; We make useful data accessible at the right time, helping colleagues take the right decisions.
The Business Operations team currently supports 45 people across the organization, a figure that will double in 2020 - we need the help of a SalesOperations Manager to address the challenges ahead and maximise our business efficiency. Your work will have direct impact on Doctrine's revenue growth!

As a Sales Operations Manager you will:

Own the administration of the Salesforce platform and other business tools: accounts setup, report creation, layout changes, permission management, etc; Support your colleagues in their use of the CRM tool through onboarding, troubleshooting and high-quality training; Understand the needs of salespeople and business leaders to design and/or build new solutions that will help them reach their objectives, e.g. user-friendly workflows or performance monitoring tools; Be part of a small, high-impact team with transverse responsibilites and direct exposure to a large variety of departments: Sales, Marketing, Finance & Admin, Product; Join a product-centric company with strong commercial ambitions.

We're looking for teammates with:

Extensive, hands-on experience with Salesforce (Lightning) as an administrator; A real interest in the business side of things (sales, marketing, finance) - your work will affect the way salesreps and marketers actually do their job; Excellent people and communication skills (oral & writtren) - you will interact with colleagues across several teams, and will be expected to build and deliver clear and actionable training material. A self-starter / fast-learner attitude, with an an ability to multi-task and to manage expectations in a fast-paced environment; French fluency and English proficiency.

Bonus points if you have:

Hands-on knowledge of sales processes in SaaS businesses; Experience as a salesperson; An interest in law. -
Why you should apply: It's the ideal time to join Doctrine in terms of growth and opportunities We have a strong team spirit and company culture, we live our values at a daily basis Top-notch learning environment: ongoing mentorship, weekly best practices sharing We work in a cool and classy office in the heart of Paris (Métro Sentier) Regular feedback and compensation reviews - we nurture the feedback culture and reward great work
Benefits: Competitive package, including stock options Unlimited time off Referral bonuses A great health insurance policy Lunch coupons
Other perks: IT equipments Free coffee, tea, and fresh fruits Thursday beers, Wednesday breakfasts and monthly events with the team


We are an equal opportunity employer and value diversity at our company. We do not discriminate on any basis including religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Remote applicants: This position is based in our office in Paris. If you're interested in remote work, check back soon as our needs may change.