Italy Sales Account Manager (Agri, Pharma, Specialties and Food)

Contenu de l'offre Italy Sales Account Manager (Agri, Pharma, Specialties and Food) chez Imerys

02326 Soissons

The Company

Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,800 employees around the globe can thrive.

We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in.
We can offer you a variety of work and real opportunities to make an impact and be part of our evolution.

If you want to grow your skills and develop your career, find out more at www.imerys.com

The Position

Italy Sales Account Manager (Agri, Pharma, Specialties and Food)

Job Summary

Summary

Manages customer relationship, grow profitable sales and drive customer satisfaction in Italy for the markets Agriculture, Pharma , Specialties and Food according to the strategy of the Market

Responsibilities

• Drive profitable sales growth based on understanding of customer needs, competitive situation and value proposition with existing accounts and new accounts • Define and execute commercial strategy / action plan for each customer in collaboration with commercial manager as well as marketing and technical support functions (incl. proposal for budget, commercial conditions, action plan to increase profitability,…) • Negotiate price increase / share of wallet increase / commercial package depending on agreed strategy as well as associated terms & conditions (with the support of legal) • Visit customers regularly and prepare in CRM detailed sales visit / call reports as well as monthly reports analyzing performance vs. plan • Handle significant complaints in terms of customer relationship (information collection, communication of investigation progress and conclusion and corrective actions) and monitor customer satisfaction • Ensure on-time cash collection • Actively collect and document in CRM marketing intelligence about customer including mineral consumptions, performance requirement, competitors’ products and their performance / price, opportunity pipeline, development projects as well as market trends (from a geographic or market standpoint) • Generate ideas of new products to feed the innovation pipeline based on key performance target of customers or their future needs • Prepare and achieve budget and forecasts for S&OP and finance purposes

Accountability

• P&L accountability: sales to gross margin and accounts receivables • Year-on-Year profit growth depending on market conditions • Imerys ’ long-term customer relationships • Effective and customer-centric organization

Title, position in the organization & grading

• Reporting 50% to Personal Care, Food & Pharma Sales Director and 50% to Agriculture, Cat litter & Intermediaries Sales Director • Resources/team: – Animate all Imerys teams involved with accounts – Key external stakeholders: key decision makers & major stakeholders at customer • Grading: N-4 / L5 • Location: Italy

Competencies and experience

Key competencies • Strong customer sense • Strong negotiation and communication skills • Business acumen and technical appetite • Good understanding of basic financial and legal concepts • Outgoing, result oriented, concern for impact, good interpersonal skills

Ideal background/ experience • Engineering or Marketing degree • 3+ or more years of experience in Sales, Account Management or Business Development. • Speak fluently Italian language

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.