Account Manager H/F

Contenu de l'offre Account Manager H/F chez Stockly

**About Stockly**

Stockly is a retail-tech company that targets to solve the problem of out-of-stock products in e-commerce. With our technology, e-retailers can keep selling out-of-stock products, making other retailers ship them directly to consumers.

Our product is live across Europe and convinces more clients every day. Our mission is to create the world first global inventory for retail. To better understand what we do, check out our pitch at Techstars demo day.

We are looking for a smart and talented Customer Success to join the Operations team working closely with the Head of Operations.

**Position**

A smart and talented Customer Success to join the Ops team to work with us on perpetuating partnerships by humanising the relationship and improving the business with existing accounts.

Facing partners’ requests is strategic to see where we can improve and what our product has to offer. That’s why you will be key to our company development by being Stockly face to the customers. Your missions will include:

Maintain excellent communication with our partnered retailersSchedule 150 regular checkpoints with our partnered retailersImprove the commercial terms with our existing portfolio of partnersInvestigate to find solutions and prevent problems from happening againUse KPIs to understand which partners and suppliers to targetGrow 50 accounts by 20% on the quarter

Everytime you will face recurring tasks or pain points, you will be in charge of finding and implementing solution to tackle this and help the company and team move to next stage.

**So, if: **

You have experience with Data, Structuring Processes and TrainingsYou have basic negotiation skillsYou are nice and tenaciousYou love learning from others and humbly sharing knowledge with themYou are hardworkingYou are well-organized & efficientYou pay attention to detailsYou love writing and exchanging with othersYou are speaking fluenty English & French

Then apply!

If you want to work with an ambitious team who wants to become #1 in the market in a fast paced environment, this is the place for you!

**Recruitment process**

Form to fill for us to know you better20 minute screening callOne hour face-to-face interview with future managerImmersion with Stockly team during an afternoonReference checks

Job Type: Permanent

Salary: 36,000.00€ - 44,000.00€ per year

Work Remotely:

No