Digital Project Manager (m/f) – Customer Trust Distribution Solutions

Contenu de l'offre Digital Project Manager (m/f) – Customer Trust Distribution Solutions chez Allianz Worldwide Partners

JOB PURPOSE/ROLE

Within Allianz Partners, Direct & Digital Solutions is driving one of the most profitable and fastest growing line of business, dealing directly with end-customers (B2C) via mainly web platforms, call centers, physical shops and providing digital solutions to both B2C and eB2B2C activities through new digital levers (e.g.: Apps, API, group platforms) & digital skill sets (e.g.: SEO, SEM, A/B testing, campaigning).

Allianz Partners is strongly committed to conducting business in full compliance, and in accordance with applicable data privacy & protection laws and regulations and in doing so strives to safeguard the personal data of individuals, protect the Allianz Group, and provide confidence in Allianz as a trusted provider of financial products and services.

The PM role’s objective is to provide a clear understanding of the regulations requirements and the impacts on platforms and customer journeys with customer centricity and transparency as top priorities. You will be helping the organization to develop its functions, services and solutions to meet goals with internal and external stakeholders.
You will gain solid experience in an international and fast moving environment.
If you enjoy creating solutions, communicating with a variety of people and have a good grasp of international exposure, we invite You to apply to this position as a Digital Project Manager – Customer Trust - Distribution Solutions within Direct & Digital Solutions

KEY RESPONSIBILITIES

In complete collaboration with Legal and Compliance teams:

identify and understand the different impacts of the regulations on the customer journey, e-commerce platforms and business applications

collaboratively define and drive the project strategy and roadmap in the digital environment

collaboratively define and drive the implementation of customer centric journeys for ecommerce distribution solutions

disseminate the legal requirements to the development teams, operators and broader organization

steer and enhance comprehensive communication and training on legal and compliance for distribution solutions across the D&D community in collaboration with the Legal and Compliance teams.

provide insights into innovation areas for direct distribution to the Legal and Compliance teams in order to collaboratively support business development and ensure.

KEY REQUIREMENTS/SKILLS/EXPERIENCE

Fluency in English is mandatory in both written and verbal communication

5+ years of experience in similar positions

Familiarity with national and European data protection laws and practices, and a clear understanding of GDPR and IDD

Strong organizational, prioritization and communication skills with proven ability to work in an international environment

Ability to think and conceptualize across multiple levels of a complex international organization, strength in documentation and business processes and organisational design

Proven project management skills are a must

Excellent knowledge of Microsoft Office tools

Reference Code

AWP-6223469-2 Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation. Allianz Worldwide Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one roof, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist brands combining forces to push boundaries and create tomorrow's solutions to deliver an enhanced experience to our clients. Our 16,000 employees are based across 76 countries and combine 70 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Worldwide Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us! Allianz Worldwide Partners is a fast changing company with strong growth ambitions. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!

As an equal opportunity employer, Allianz Worldwide Partners recognises that our strength lies in our people. We are committed to diversity and inclusivity and everyone is welcome to apply.

More information regarding the Allianz Worldwide Partners lines of business can be found at:http://www.allianz-worldwide-partners.com/corporate/