ICVC Proxy Global Product Owner - CDI - Chatillon (92)

Contenu de l'offre ICVC Proxy Global Product Owner - CDI - Chatillon (92) chez AP Services & Assistance

Most AXA Partners Business Lines are ongoing a deep transformation of their businesses. Objectives are to Offer an amazing customer experience & increase our productivity and competitiveness through the industrialization, automation and globalization of processes and tools. ICVC is an in-house developed global transversal tool designed to enable a key step of our target operational processes: automated & streamlined customer identification.

We are looking for an ICVC Proxy Global Product Owner F/M who will support the Products Contracts & Services Global Product Owner in the design and build of this asset by managing the asset’s development backlog. He/she will also coordinate, and support rollout activities related to ICVC (I.e. Integration of partners databases).

Your main missions will be :
Define target customer journey for the customer identification process in line with the vision of the different Business Lines, and ensuring consistency and transversally Design APIs and data models required to enable such customer journey Drive the ICVC development team by owning the asset’s Backlog (Request management and prioritization of all ICVC features) Ensure alignment with Data guidelines and principles: Data Privacy, security, quality, consistency etc. On board every new BL and Geography to integrate ICVC on the vision and workings of the tool Work closely with core systems Product Owners to ensure a smooth and well-organized integration of tools Definition of BAU processes and operating models for each BL and geography in scope Create and drive the roadmap of Customers databases integration ensuring enough anticipation to the planned roll-out date to allow for end to end testing with other assets.

Qualifications

Profile required

Technical/ Functional Knowledge, Skills and Abilities

Strong project management abilities in international contexts Experience applying Agile methodologies High level of business acumen and ability to formalize clearly business requirements Resilient and tenacious with a strong propensity to persevere in a moving environment Value oriented always looking at “who should do what” before acting Customer focused Collaborative – capacity to adapt to different ways of working, always aiming at the common goal Excellent communication skills, both written and verbal Strong attention to detail Advanced English
Education, Professional Qualifications and Experience

At least 3 years’ experience on project management or similar, ideally including experience in the Insurance/Assistance industry MBA
About AXA AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

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AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

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