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Contenu de l'offre Project Communication Manager chez Alkemics

Alkemics is a B2B business platform enabling retailers to discover, negotiate and launch new products from their 1000+ suppliers.

In Europe alone, millions of products are launched every year, each with up to 500 attributes and made by one of 300,000+ manufacturers. Prior to Alkemics, establishing a commercial relationship required numerous back-and-forths between retailers and brands, physically (in trade shows, for instance) or pseudo-digitally (fax, email, XLS templates...) and between various teams (procurement, category management, quality, CSR, e-commerce, marketing...). Because of this painful process, it often took more than 60 days to launch a product. This situation is unsustainable at a time where consumers are demanding a broader product choice, more local products, where Amazon and Alibaba are raising the bar of omnichannel efficiency, and at a time where Lidl and Aldi are setting a standard for productivity.

Alkemics disrupted the space with a fully digital platform where brands create and share their product catalog. Retailers can explore those catalogs and run business workflows, searches or reportings to select, negotiate and list those products in their assortment. Once a retailer is on-boarded, invites are sent to that retailer’s suppliers to join the platform on a freemium basis, enabling quick network growth.

Alkemics was founded in Paris in 2012. With 98 out of the top 100 CPG manufacturers (Nestlé, Unilever, L’Oréal), the 7 largest retailers in France (E. Leclerc, Carrefour, Casino, Auchan, U-Enseigne, Cora, Metro…) and 4 of the largest UK retailers (Tesco, Ocado, Waitrose, Sainsbury) using the platform, Alkemics now holds a very strong and unchallenged position in the French and UK market. The business is now expanding internationally, starting with DACH and BENELUX. Along with international growth, the focus of the business is to leverage its platform and client relationships to build an end-to-end B2B marketplace with the ultimate vision of ordering directly within the platform.

Alkemics raised a total of $50M from tier-1 investors Index Ventures, Partech Ventures, Serena Capital and Cathay Innovation. Its latest funding round took place in April 2020, bringing in Highland Europe, a leading Growth VC. The business is made of 100 employees and is growing extremely rapidly.

Background

Online marketplaces are now commonplace for C2C and B2C markets. This trend has started in B2B sectors too, driving tremendous value and economies of scale. Today, thanks to a captive user base, Alkemics is in a strong position to “platformize” the notoriously difficult retail space. Brands are keen to have their products discovered in a more efficient and elegant way. Retailers are interested in negotiating products more quickly. Brands also want to better control the product introductions within each store.


Within the international and multicultural Onboarding department, and reporting to the Onboarding Director, your mission will be to ensure the growth and sustainability of the use of our solutions for our customers. More specifically, you will be:


Working with the Onboarding Director to co-define and lead the quarterly communication plan Building onboarding campaigns Analyzing the results of each campaign to define changes and “best practices” Creating engaging onboarding tutorials and trainings for both retailers and manufacturers Thinking of ways to continuously improve our platform’s data quality through gamification Event planning: from communication to sales materials development Increasing customer satisfaction Drawing the most effective way to digitize onboarding journeys and proposing improvements of the process to change users’ experience Making our users efficiently use our products Interacting with: Sales, Marketing, Professional Services, Customer Success, Product Management, and Inside Sales Work with tools such as: Intercom, Google Suite, Wordpress, Appcues, landing page, URL tracking, Gslide, etc.

Requirements

3-5 years of Marketing and digital experience Project management: ability to manage multiple projects at the same time Good relationship management: able to deal with clients and work with several teams Marketing: understanding of the challenges and needs of “retailers” customers in order to push them into communication campaigns for suppliers. Business school or communication school degree Can do attitude Retail experience is a plus Active listening (customer centric) Capable of understanding, articulating and prioritizing tasks Analytics Digital Communication skills Exceptional communication and presentation skills (written and verbal) Fluent in English + French and a 3rd language would be appreciate

Benefits

What you’ll get from us

A true startup experience in one of the fastest growing startup in Paris: no bureaucracy and daily successes that have a real impact on the business You will participate to the team's growth and the revolution of the CPG industry A fast-learning curve with growing responsibilities Working with dynamic, smart and passionate people Extras: weekly sport sessions, meditation, hackathons, team offsites
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Project Communication Manager
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