Senior Strategy & Operations Manager - France (f/m/d)

Contenu de l'offre Senior Strategy & Operations Manager - France (f/m/d) chez Blacklane

Senior Strategy & Operations Manager - France (f/m/d)

YOUR CHALLENGE

Blacklane is looking for an awesome Senior Strategy & Operations Manager (Senior Market Manager) based in Paris, to cover France and join the EMEA team.

If you're a data-driven dynamic individual with a knack for relationship building, negotiation and problem solving, then we'd love to set up a call. Your challenge is to build and implement solutions to tackle a market which was heavily hit during COVID and is now growing at an unprecedented pace. The post-COVID world is challenging, and implementing sustainable and scalable solutions is not an easy task.
You will have ample chances to travel and meet your partners first-hand! Moreover, you'll be joining a great international team of highly talented people who are more than eager to welcome you onboard!

YOUR CHALLENGE

You will manage and improve the cost, quality, and availability from our supply partners (professional chauffeurs) within your markets.
You will analyze fulfillment, margin, quality & other data to inform your strategy and actions.
You will ensure the successful account management of supply partners in your designated . Building strong relationships driving engagement and negotiating favorable pricing deals benefiting margin.
You will develop and own relationships with internal stakeholders and external partners. Working cross functionally and scaling the impact of your actions.
You will develop and operationalize a regional strategy that blends our global standards with the local needs of your markets.
You will be responsible for doing quality checks on the ground within your markets and conducting regular business reviews with key supply partners.
You will work to make Blacklane the preferred partner of supply partners in your markets by working relentlessly to understand their needs and identifying how to reduce their operational costs.
You will be responsible for keeping the legal requirements in your markets updated.
You will proactively identify new supply partners to ensure market competitiveness, room for ride volume growth, all whilst maintaining the highest of quality standards.
You will be responsible for launching new markets in your designated regions.
You will provide guidance to junior team members on supply strategy and management.
You will be responsible for the successful integration and onboarding of new colleagues.

ABOUT YOU

5+ years of experience in strategy, operations or similar role in a fast paced environment.
Passion for problem solving with creative solutions.
An eye for operational efficiency.
Strong analytical skills.
Experience owning KPIs, goals or roadmap initiatives.

MORE THAN A JOB:

Blacklane is a scale-up started in 2011, founded by Jens Wohltorf and Frank Steuer who wanted to create the first global chauffeur service. We started by filling chauffeurs’ ‘empty leg’ journeys and have grown with our partners to over 100 million in annual revenue (pre-pandemic). Backed by Daimler and other investors in Germany, Japan, Switzerland, and the UAE, we’re now a trusted brand within corporate travel.

We believe in ethical business practices and have a strong company culture. Responding to the pandemic, we’ve successfully managed the crises and retained our talented crew!

Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days (working from home is the new normal).


Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!


Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.


Sustainability: We care for both people and the planet, having launched the mobility's industry first global carbon offset scheme in 2017. Blacklane has pledged to deliver 75% of its journeys in electric vehicles by 2025.


Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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