ACCOUNT MANAGER CUSTOMER SERVICE (W/M)

ACCOUNT MANAGER CUSTOMER SERVICE (W/M)

At Diehl: The future is in your hands!

More than 15,000 employees are currently shaping the engineering of the future in our five Corporate Divisions Metall, Controls, Defence, Aviation and Metering. At Diehl Aviation, an efficient and dedicated network of aviation experts constantly develops and produces the state of the art in avionics systems, cabin elements and cabin lighting from high-quality composite components, cabin fittings and electronics in commercial aircraft to highly integrated bathrooms and galleys. Apply at Diehl and join hands with fascinating technologies and a unique corporate tradition of stability and trust.
For our site in Toulouse (France) we are looking for a :

ACCOUNT MANAGER CUSTOMER SERVICE (W/M)

Your contribution to our success :

You visit the customers, handle customer requests and complaints, report the problems met by the customers and suggest suitable solutions.
You assure the business relationships and exchanges of information between the airlines and Diehl Aviation.
You follow up the customers’ fleet, manage commercial agreements and monitor the competitors.
You will solve customers’ problems, develop the market and business relationships in the dedicated region hand in hand with the sales and retrofit team, and prospect the market aerospace industry.

What you should bring along :

Master’s Degree in Engineering and or international business, business administration
A minimum of 4 years’ experience in technical and commercial area in aviation or aerospace businesses (airline, airframer, OEM) is required
A significant experience in customer relationship is a plus
Willingness to travel (the job involves travelling to customers up to one week every month)
Good communication skills
Fluent in English and French
German and/or other languages are a plus

You are a rigorous person, organized, reactive, with ability to analyze and synthesize. You have a team spirit and you are customer friendly.
Use your scope to make decisions, to shape both your and our future.
Interested? Develop the leading technology of tomorrow, together with us. Apply now!

We propose a permanent contract with 215 annual working days.
Job is based in Toulouse.
Starting the early january.