Service Delivery Manager France H/F

Contenu de l'offre Service Delivery Manager France H/F chez Lenovo France

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Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we GO big. No, not big-huge.

We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions. With more than 71, 500 employees doing business in 180 markets, we help millions-not just the select few-experience our version of a smarter future.

The one thing that's missing? Well... you...

Knowledge of commonly-used concepts, practices, and procedures within services support functions is required. The candidate will work under the supervision of a local Service Delivery Lead. The focus is to ensure partners in France provide excellent service standards and maintain high customer satisfaction.

Successful candidates will possess excellent communication skills to work closely with teammates and business users in an international context. Must BE capable to understand the service delivery business and measure IT accurately with analytic tools. A strong candidate must BE analytical, logical, and able to learn quickly, using metrics that cover many different areas of the business.

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