Wipro Ltd, with 75 years of expertise, delivers Global Information Technology, Consulting and Business Process Services, in Cognitive Computing, Hyper-automation, Robotics, Cloud, Analytics and Emerging Technologies for international leading organization across the World in diverse domains such as Aerospace and Defense, Capital Markets, Banking, Retails, Utilities, Platform and Software Products, Healthcare, Insurance, Oil and Gaz and many others.
Alongside large international partners we thrill to overcome and empower our clients success. With over 200,000 dedicated employees serving clients across six continents, our values are: be passionate about client’s success, treat every person with respect, be global and responsible, unyielding integrity in everything we do.
We are actively looking for an IT Operations & Services Manager in Clermont-Ferrand.
MAIN ACTIVITIES
As an IT Operations & Services Manager, you maintain a complete and transverse view of the infrastructure and IS/IT business solutions (BSS) eco-systems, for a defined perimeter.
You work as part of the team which is the privileged point of contact within Infrastructure from the build to the run of IS/IT solutions. You will ensure continuity between infrastructure teams and IS/IT solutions build and support teams. As such, you will cooperate with all IS entities as well as with all infrastructure service providers.
This mission can include a defined number of on-call duty on an annual schedule.
Key achievements expected:
COMPETENCIES
General knowledge of the technical infrastructure: data center, network, workstations etc.
Experience in project and production activities, mastery of ITIL processes.
Practices of the agile method (scrum), and knowledge of Lean Management.
Having been a project manager in the field of development is a plus but it is not a prerequisite.
General skills: autonomy, pragmatism, rigor, customer orientation, collaborative spirit, communication.
Languages:
French / English
REQUIRED LEVEL
To qualify the senior / medium / junior level, the following criteria are considered:
IT Operations Management
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