Senior Consultant - CRM (Remote)

Contenu de l'offre Senior Consultant - CRM (Remote) chez Veeva Systems

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
The Role
As a Consultant for Veeva’s CRM product, you will participate and lead business process due diligence, design, creation, and documentation of end-user requirements for new and/or existing customer application implementation projects with pharma and medical devices organizations. The selected candidate will assist in the on-time, high-quality delivery of Veeva Systems solution implementations built on the salesforce.com platform. The ability to travel domestically and abroad is required. The ideal candidate will be fluent in English and would be nice to speak German or French on top.

What You’ll Do

Project management, monitoring, and tracking project status, budget, and milestones OR Functional analysis, analyzing business process, documenting customer requirements and designing functional and technical solutions, technical analysis and advanced configuration of salesforce.com platform and Veeva application OR Solution Architect and Technical analyst and advanced configuration of salesforce.com platform and Veeva application, mapping business requirements to Veeva application, process, and industry best practice consulting. Lead on client meetings, provide subject matter expertise on the Veeva Systems applications and Salesforce.com platform, including technical design. Collaborate with internal teams at Veeva on a project by project basis Collaborate on internal initiatives Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels

Requirements

Bachelor's Degree or equivalent work experience required Demonstrated years of Consulting Experience (ideally in a Technology company) Proven Salesforce.com experiences in solution design and build in complex implementations, including coordination of multiple work streams and resources Proven Salesforce.com knowledge CRM System Knowledge (preferred SFDC / Salesforce.com) Proficient with MS Office package Strong presentation skills and experience are essential Interest in technology and innovations Willingness to travel (can vary over time but up to 50% average) Fluent in English mandatory Fluent in at least one of the following languages: German or French

Nice to Have

Experience in the Pharmaceutical or Medical Device industry Experience in Multichannel Marketing Additional European language

Perks & Benefits

Allocations for continuous learning & development Health & wellness programs Veeva charitable giving program Free lunch on Tuesdays #LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.