Social Media Operations Managers(H/F)

Contenu de l'offre Social Media Operations Managers(H/F) chez Hilti

Social Media Operations Managers(H/F)

What's the role?

Onboard and enable local and regional social media managers to use our technology landscape in the area of social listening, social media marketing and competitive benchmarking. Develop and improve the technology and process landscape together with the local and regional social media community, as well as with your IT development team. Manage our different external vendors for the software solutions. Monitor & analyse social media performance to derive clear insights and recommendations for the markets (e.g., engagement, trending posts, high performing content, etc.). Develop and maintain global platform guidelines (community management, tone of voice, editorial guidance, etc.). Collaborate with the different social media program managers to define and/or refine program blueprint from an analytical and operational point of view.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 80 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries we operate with a unique direct sales model and generate around 250,000 customer interactions every day.

What does the role involve?

Onboard and enable local and regional social media managers to use our technology landscape in the area of social listening, social media marketing and competitive benchmarking. Develop and improve the technology and process landscape together with the local and regional social media community, as well as with your IT development team. Manage our different external vendors for the software solutions. Monitor & analyse social media performance to derive clear insights and recommendations for the markets (e.g., engagement, trending posts, high performing content, etc.). Develop and maintain global platform guidelines (community management, tone of voice, editorial guidance, etc.). Collaborate with the different social media program managers to define and/or refine program blueprint from an analytical and operational point of view.

The Strategic Marketing team, at our two locations in Boulogne-Billancourt, France and Texas, USA,consists of 130+ team members in 15+ scrum teams working with the newest technologies to create a unique user experience for Hilti’s extraordinary products and services.

What do we offer?

To further accelerate in digital marketing, we are building our Global Digital Hub in Paris. You will experience the agile mentality of a start-up, combining the stability of a sound business model and the working environment of an award-winning culture. You can make an impact from day one in an international and diverse team by shaping the future of digital at Hilti and revolutionize customer interactions.

From 60k to 80k package
25 vacation days + RTT
Childcare
Health insurance fully covered
Retirement plans

What you need is:

4+ years professional digital marketing experience in the area of social media
University degree the field of business, marketing, and/or digital marketing
Strong analytical skills in order to analyse data (social media performance) and recommend actions
Meticulous personality able to analyse, detail out and improve operational processes
A proactive and self-reliant personality, critical thinking, pragmatic, and superb project management skills – preferably scrum certified
Strong team player with excellent stakeholder management skills and a determination to build bridges between the physical and digital marketing & sales world
Very good professional communication skills in verbal and written English for business interactions – additional languages are a plus

Who should apply?

Take a hands-on role in shaping the digital personality of Hilti through Social Platforms within the Global Digital Marketing organization in Paris. Having substantiated performance insights at our disposal is crucial for the successful execution of our digital marketing strategy. So if you have a proven track record in performance marketing at scale and are looking for an international environment with a high freedom to act, you should join our journey. You will find excellent international and cross-functional career prospects in a dynamic environment.

During your interviews, you will meet several members of the digital team including leadership. This way you get to know more about us, and we get to know more about you.
Tempted to apply? Click “apply now” and send us your resume (English version) today!
Do you want to know more? Go to https://careers.hilti.com/en/digital-marketing
Join us and #TransformDigital