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Contenu de l'offre Community Manager chez OLIVER
ROLE: Community Manager
LOCATION: Unilever – Paris, France
Together with our client Unilever – the world's second biggest advertiser - we are on the hunt for a best in class Community. This role is predominantly focused on Axe brand, working on some of the biggest and best-loved with the potential for exciting new products launches.
You will be responsible for building, engaging and proactively managing a social community through all key channels including Facebook, Instagram, Twitter, Pinterest and Snapchat.
Working closely with the U-Studio team, Brand Managers, the Group Planning Director and customer service partners CEC, you will be using best practice to represent the voice of the consumer, monitor conversations, post content (paid and organic) and manage the daily operations of various social channels.
You will have access to the strategic and creative network of the wider agency, and will be the lynch pin pulling the right people together to produce great content for your channels, as well as adding your own creative flair and community management expertise. You will work hand in hand with our in-house design team to create best in class content for the channels you manage.
Requirements / attributes
Most importantly, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. The successful candidate will have a strong background of working with digital and social agencies, and must excel in planning and producing engaging and creative social media and digital work. An editorial background and creative skills such as Photoshop would be an advantage.
2+ years experience
Level, strategic thinker
Gravitas with clients
Entrepreneurial and proactive - ability to spot opportunities to create content and help clients achieve their business ambitions
Creative flair
Excellent French written communication skills
Being able to communicate in English with the central team
Works well under pressure
Keen interest in digital trends and popular culture
Experience with working with a social media management tool
In-depth understanding of paid media and the role of influencers
Responsibilities
Brand guardian and steward of online personality
Driving dialogue with consumers
Identifying proactive opportunities for engagement and reactive content
Writing posts
Attending and posting from live events
Briefing creative
Publishing content
Maintenance of influencer relationships and reposting
Gathering of assets from / liaison with other agencies
Escalating trends and issues / flagging customer service comments for CEC attention
Qualitative reporting
About UStudio
Established in 2016, U-Studio is Unilever's in-house creative agency, specialising in the creation of needs content and social & digital advertising. Powered by OLIVER agency it houses a wealth of strategic and creative expertise, giving brands access and proximity to the right skillsets at the right times. U-Studio is a global network spanning 17 markets and all Unilever categories, giving us a huge variety of briefs to work on.
About OLIVER
Many companies talk about having a unique and thriving business model but OLIVER (part of the Inside Ideas Group) truly does. This means that we have been named in the top 500 of the Financial Times fastest-growing companies in Europe 2018 https://ig.ft.com/ft-1000/2018/ ( https://ig.ft.com/ft-1000/2018/ )
OLIVER provides clients with dedicated, on-site agencies that are built from the ground up. These agencies live and work right at the very heart of our client's organisation, delivering precisely the skills and capacity they require, complemented by brand talent from our whole business on everything from planning to execution. This business model creates a truly entrepreneurial, fast paced, challenging and rewarding environment to work in.