Community Manager (France)

Contenu de l'offre Community Manager (France) chez ZEL Paris

Paris (75)

Overview

Bethesda Softworks is a worldwide publisher of global renown. With an enviable roster of the most ambitious, lauded and beloved series, the company straddles genres and boasts open-world classics, post-apocalyptic epics, ongoing online sagas and stunning action titles within its portfolio. Part of the ZeniMax Media Inc. family of companies, Bethesda Softworks titles include instantly recognisable blockbusters such as The Elder Scrolls®, DOOM®, QUAKE®, Fallout®, Wolfenstein®, Dishonored®, Death Loop, Ghostwire: Tokyo, Prey® and RAGE®. Our Paris office is a professional and relaxed working atmosphere where we offer a competitive benefits package.

The Community Manager (France) will manage the day to day operational activities surrounding the reporting and administering of online communities for our games – including official websites and social media channels. While working in a cross-functional team the Community Manager keeps the online community engaged and grows the community base. This individual will effectively utilize knowledge of our games and community to assist the Marketing/PR Department with ideas and designs that will work to drive revenue.

Qualifications

BS degree in Marketing, Communications, Public Relations or equivalent experience 3+ years of community/social media experience in gaming industry or similar entertainment industries Ability to provide clarity of understanding from a complexity of data with excellent problem-solving and analytic skills Excellent system skills including Adobe Photoshop, Adobe Premiere Pro, WordPress or MailChimp Technical knowledge of online community platforms, systems and software Strong understanding of popular social networking tools and trends Good product knowledge of the Bethesda portfolio Streaming experience Knowledgeable on latest technologies and techniques used in building and maintaining successful gaming communities Drive to innovate community practices and bring community management to the next level Proven history of maintaining and developing an online community Excellent written and verbal communication skills Ability to work collaboratively in a team environment Demonstrated initiative and positive spirit in a rapidly changing environment Experience with photo/video/podcasting editing is a plus Ability to maintain strict confidentiality with privileged information, work well with others and handle a high-pressure environment

Responsibilities

Assist and oversee community channel pre and post launch and help foster and build community-generated content, forum discussions, downloads, and other interactions Manage and develop partnerships with influencers Be involved and participate the Bethesda FR Livestream Collaborate with internal departments to ensure that community feedback is addressed Help develop community assets such as game videos, podcasts, developer interviews, product updates Maintain consistent presence and promote user-friendly environment on community message boards, social media, and within our online games Work in collaboration with the Quality Assurance and Customer Support teams to ensure a positive player experience Help conduct private and public tests to gather community feedback that will help improve final product quality Create and distribute community reports including community reaction, metrics, and research Assist with the company's involvement in trade shows, exhibitions, and other events Assist other members of the community team with community-related tasks Generate reports regarding the online community and customer reviews; analyze the results Other tasks as assigned from time to time