Salesforce (CRM/CPQ) Business Analyst – Continental Europe region

Contenu de l'offre Salesforce (CRM/CPQ) Business Analyst – Continental Europe region chez aggreko

Job title: Salesforce (CRM/CPQ) Business Analyst – COEUR region Reporting to: Head of Sales | Continental Europe Location: flexible: Aggreko France HQ (Saint Michel); Aggreko Benelux (either Moerdijk or Hoboken), Aggreko Spain (Barcelona) Direct reports: 0 About this Job: We are seeking a highly motivated SalesForce (CRM/CPQ - Configure, Price, Quote) Business Analyst to join our team! This role will be responsible for collating and analyzing the data coming from SalesForce. This position owns the data that resides in salesforce and will work regularly with the sales community in Continental Europe to ensure the quality of the data entered. By providing insight in the data via reports and dashboard that you create, you are setting the direction for sales managements and sales persons. By analyzing the data, improvement areas are identified, and data issues are highlighted. A high-level of competency in with Salesforce CRM and CPQ is a requirement. This role will assist Marketing with data requirements, including segmentation, filtering deduplication and campaign support. Support areas to include, but not limited to the following: All core CRM functionality including accounts, contacts, opportunities and reports. All current and future customization such as Sales Plans and territory wizards. All areas related to CPQ, including leads, quotes, orders and agreements. You will be capable of taking control of data requests, and seeing them through to resolution, either directly or via other resources within the business. This position will manage data in and out of Salesforce to support sales and marketing needs. Additionally, this role will require in-depth knowledge of Aggreko’s Sales, Marketing, and business processes. The SalesForce Business Analyst will work closely with the Head of Sales and Marketing Initiatives as well as other Salesforce CRM Regional Leads. Your key responsibilities. We’re Dynamic & Innovative. In an ever-changing business you will be nimble in seizing opportunities to pioneer effective ways to meet and exceed your responsibilities: Policing of Company Data: Ensuring data is correct across Accounts, Contacts, Opportunities, etc. Identifying & correcting errors made by system users Communicating errors made by users in a friendly, helpful manner Checking to ensure that all opportunities are up-to-date, in real-time Ensuring all data fields are populated correctly at all times Reporting improper system usage to senior management Sales and Marketing Support: Assisting Sales and Marketing with data requirements, including segmentation, filtering deduplication and campaign support Working with senior management to support reporting needs Building ad-hoc/custom reports and dashboards specific to job functions Generating detailed work instructions for Sales, Marketing, & business processes Sound like you? Here’s what you’ll need to demonstrate: Effectiveness: good decisions, demonstrated teamwork; Income, Cost, Resource Utilization that have had a strongly positive effect on performance Quality: stained performance through effective use of time and resource. Here the emphasis is on contributions that have a less immediate impact but which over time make a meaningful difference to the performance of the organization. For example, excellent planning and preparation that results in a high-quality outcome; care taken to avoid mistakes; the delivery of very high levels of technical service in a way that also protects the financial performance of the business; contribution to effective team working. The kind of high quality, reliable and collegiate performance which, over a year, makes a real difference to the company. People who deliver this kind of performance establish a personal reputation for quality and reliability and become the 'go to' members of the team that the organization really relies on. Effectiveness: Reliable, collegiate, high standards which over a year, makes a real difference to the company. People who deliver this kind of performance establish a personal reputation for quality and reliability and become the ‘go to’ members of the team that the organization really relies on. Drive for Results: Drive for results is a deep-seated inner desire to compete against standards of excellence and achieve ‘step changes’ in business results. It covers the desire to strive for constant improvement and to continuously redefine what can be achieved both in the market place and with the resources that are available to the individual. Outstanding performers focus their energy on achieving objectives, which support the long-term success of the business. They do this in a way that demonstrates maturity and self-control Task Completion: Reliable, Focused, Committed to Completing Tasks Resilience: Persistent, positive, self-reliant Accountability: Drives better outcomes by taking personal responsibility Customer Focus: Understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationships Working Together with Others: Relates to people, engages, builds relationships Safety: Embraces and promotes Safety Culture, Recognizes and acts to correct unsafe operating to reinforce Aggreko’s commitment to safety and enable the organization to conduct dialogue and measure individual contribution to a safety culture Desired Skills. We’re Experts. You’ll have the following experience: Bachelor’s degree in Computer Science, or related field with 8 or more years of relevant experience Strong project management, data management, and training & support skills Strong business intelligence and sense of how the automation of Sales business processes can be utilized to improve business efficiency and the bottom line Ability to develop strong relationships and work with senior management Exceptional written and verbal communication skills Solid business acumen, management, and problem-solving skills Strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint) Strong time management, organization, and leadership skills Continuous Improvement Process experience helpful Ability to travel regularly (25% or less of working time)
The people you’ll work with: We’re Together. In this role, you will have the opportunity to directly contribute to the success of your colleagues and interact with the wider Aggreko team. Other information you should know: Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent periods are spent sitting and standing in the same location. While performing the duties of this job, the employee may occasionally be required to move about or lift light objects (less than 6kg). Work Environment: The regular work environment is usually an office setting with conditions typical of an office. The employee may infrequently be exposed to other conditions, such as outside weather conditions. The work environment usually has a quiet to moderate noise level. Disclaimer: This information should not be construed as the position’s exclusive standards. Performing other assigned duties is required. Employees are responsible for knowing and following all company policies and procedures and Local governmental regulations including Environmental Health and Safety requirements while working and representing Aggreko. Compensation and Benefits Competitive base salary, plus bonus, profit sharing Company benefit plans (per local area structure) At Aggreko, we’re leading with confidence, bringing advanced rental energy solutions to the world, and providing you with pathways for success. If you are interested in joining our dynamic team, please submit your resume today!