Senior Business Analyst M/F - CDI - AXA Partners - Nanterre (92)

Contenu de l'offre Senior Business Analyst M/F - CDI - AXA Partners - Nanterre (92) chez AXA Partners

We are looking for our Senior Business Analyst M/F
Based in Nanterre (92)

The AXA Partners IT Business Analyst contributes to the specification, testing and/or implementation of systems solutions in order to meet business requirements by acting as a direct liaison between the IT and operational organisations.

Your main responsibilities are:

Determine needs and the highest level of system requirements of users, Technical Management, and other stakeholders by liaising directly with requestors / process owners to translate and prioritize requirements for Application functional enhancements and Challenge business requests to ensure relevance to business objectives and priorities.Negotiate and agree scope and time scales with the business users and IT to achieve best possible match between operational needs and IT capability and take end to end ownership of this delivery.Translate high-level business requirements into detailed requirements and detailed functional specifications and specify components of solutions to support the delivery of user requirements right first time.Complete required documentation to highest standard and in line with complete Change/Project process. Responsible for maintaining documentation current and up to date. Document changes to systems and produce documentation for new solutions.Manage requests for changes to these specifications through formal change controlAssist the business in determining which business requirements can and should be automated and how they are then integrated with other business and technical processesProvide support for the implementation of new/changed systems to ensure outputs are delivered to time and qualityInvestigate and resolve user problems channelled via Helpdesk or equivalent to minimise disruption to Business activity.Facilitate the Application Change Planning & Service Planning ProcessComplete required documentation to highest standard and in line with complete Change/Project process.Ensure that personal and team targets are delivered to meet the business requirements.Facilitate review meetings and ensure best practice is appliedDrive continued process enhancements and efficiencies to help meet productivity targetsCoach and mentor other members of the teamDemonstrate leadership by bringing in or implementing new / creative ideas on requirements gathering and solution design processesWhere required, take on stretch responsibility by stepping up and acting as a project managerMaintain peer relationships across IT areas to support effective implementations, focussing on the functional area assignedMaintain functional peer relationships and detailed working knowledge of the assigned area's systems, organisation and business processesPro-actively share technical knowledge, expertise and advice with colleagues, providing knowledge transfer to IT groupsDefine, maintain and demonstrate a strong Business Technology knowledge about our IT systems, organisation and business processes

#LI-FR

Technical/ Functional Knowledge, Skills and Abilities
Required:
7+years experience in a business analyst roleBroad understanding of business, business technology and business applications3rd level qualification in relevant discipline such as Computer Science or Information TechnologyKnowledge of insurance business model and processesFoundational knowledge across our policies, processes and business modelProject Management experience or a minimum of awareness of Project Management methodologiesPrevious experience with facilitation and leading cross functional review meetings. Desired
Salesforce Administration CertificationUX Design experienceConsiderable experience in business analysis in a financial services environmentGood knowledge of insurance business model and processesProven analytical skills in an actuarial environmentActuarial/Insurance certificationKnowledge of/ Member of IIBA instituteKnowledge of waterfall or agile methodologiesExperience with Project ManagementCommunication – Ability to liaise with various functions and interact and communicate with individuals at all levels and ensure thorough understanding for technical and non-technical audiencesCustomer Focus – Ability to understand and meet end user needs whilst also ensuring solid sustainable IT solutions.Leadership and Influence – Ability to take control of meetings and influence colleagues both within IT and other functions to agree on timescales and solutions that meet both end user requirements and business needsResults-Oriented – Ability to work to tight deadlines on multiple projects.Collaboration – Ability to establish solid partnership with IT teams and other functions to work effectively as a business analyst. Technical / Job-Specific
Strong negotiation skills: ability to find win – win solutions for both IT and business as well as ability to challenge status quo and ensure best possible long term solutionStrong presentation and facilitation skills: ability to manage and coordinate meetings with different departments. To be able to explain and present complex IT concepts to end users in a coherent and simple manner.Strong communication skills:Strong Analytical Skills: ability to understand and analyse business requirements and needs of the business whilst also translating these needs and requirements into IT solutions.Strong Time Management, organisational and prioritisation skills: Ability to manage different tasks and multiple projectsAbility to work independently and take responsibility for delivery of customer requirementsAccountability: taking initiative and ownership to ensure delivery and actively seeking results and resolutions to meet needs Le Groupe AXA est un leader mondial de l’assurance et de la gestion d’actifs, avec 160 000 collaborateurs au service de 105 millions de clients dans 62 pays.
Nous protégeons et conseillons nos clients à chaque étape de leur vie, en proposant des produits et services qui répondent à leurs besoins dans les domaines de l'assurance, de la prévoyance, de l'épargne et de la gestion des actifs.
Notre mission: Donner à chacun les moyens de vivre une vie meilleure.
Nos valeurs: Customer first, Intégrité, Courage et One AXA

AXA Partners est une BU transversale d’AXA qui propose une large gamme de solutions en matière de services d’assistance, d’assurance voyage et de couverture de crédit.

Le rôle d’AXA Partners est aussi de mettre en œuvre des solutions innovantes issues de l’unité AXA Innovation.

Notre mission est d’aider nos entreprises clientes à enrichir l’expérience de leurs clients, avec plus de 9 000 collaborateurs à leur service partout et à tout moment.

En rejoignant AXA Partners, vous travaillerez dans une entreprise responsable qui offre une véritable culture d'expertise et de diversité. Notre objectif est d'accélérer le développement des compétences de nos collaborateurs, tout en proposant une rémunération attractive et compétitive ainsi que des opportunités d’évolution professionnelle. Au sein du Groupe AXA, nous œuvrons tous ensemble pour donner à chacun les moyens de vivre une vie meilleure et c’est une fierté extraordinaire.