CL CONSULTING: Business analyst -after sales services (h/f)

Contenu de l'offre CL CONSULTING: Business analyst -after sales services (h/f) chez CL CONSULTING

Description du poste
Description de l'entreprise Nous conduisons actuellement une mission pour l'un de nos clients, maison spécialisée dans le Luxe, basé en Suisse, pour un poste de : BUSINESS ANALYST After Sales Services (H/F) Poste à pourvoir en CDI Description du poste Reporting to the After Sales Services Sector (AFSS).Customer Service Manager, you are responsible for providing consistent After-Sales Service sales prices, developing commercial communication for our clients and being the point of touch for WW policies. Accountabilities Elaboration and Benchmark of AFSS Offer * In this role, you have to propose a commercial policy aligned to the market, analysing actual price situation and managing base prices rules for spare-parts and for services. You have to ensure the profitability of the repair and distribution activity, defining competitive sales prices. You ensure also the consistency of financial flows of sales and margin worldwide, working closely with the financial department and transportation team. * Management of AFSS Commercial Policy * Working closely with the commercial and legal team, you create and maintain market polices, updating also website for AFSS section. You define & develop, with the AFSS team, a reference book with guidelines and product usage information oriented to commercials teams and non-specialist people. Commercial Project Management * Finally, you identify and develop commercial tools and meetings to facilitate the AFSS business and to contribute to its growth in the brand marketing. * You also identify with local teams CRM actions, involving AFSS dimension, in order to standardize the project and facilitate the good practices replication.