Business Intelligence Analyst / Internal Data Analyst

Contenu de l'offre Business Intelligence Analyst / Internal Data Analyst chez Content Square

Contentsquare is a global SaaS technology company that empowers brands to build better digital experiences for all. We have been recognized by Gartner as one of the four most innovative ecommerce companies in the world, and have featured in Wired Magazine as one of Europe’s hottest startups.
Contentsquare has 10 main offices across the world ( New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, and Singapore) with 750+ clients globally including Fortune 100 companies like HSBC, Sainsbury’s, Spotify, Asos and Microsoft. We’ve been experiencing tremendous growth as our team has grown from ~300 to 1000+ employees globally, and raised a $500M Series E funding in May 2021.
As our growth accelerates further we are looking to hire 1,500 positions globally in the next 3 years. We are looking for talented people like you to join us and help us continue to innovate and improve online experiences for all. We want the most ambitious, unique and enthusiastic people to join us and help us in this mission. Come join the #CSquad family!
In a few words:

Contentsquare currently has high ambitions to be a fully data-driven company and become the worldwide leader in our domain. To do so, we need the best-in-class people to join this adventure and bring their motivation. As a BI Analyst, you will be at the core of data-value creation and top-management decisions for Contentsquare.
In the Business Intelligence team, our motto is “Innovate Together”. We expect every team member to constantly suggest ways to improve and challenge the status quo, whether through new business advice, futurist metrics, data visualization, data models, automated scripts & dashboards, etc. This fits perfectly with the mindset of the company which is young and very dynamic.
Attached directly to the Operations, the role of a BI Analyst is a hybrid one, mixing two different sets of skills: strategic & technical. Overall, this position at Contentsquare is a unique one: you get to be part of impactful projects while developing strong expertise in company analytics, technologies, and data in general.
Dedicated to the Retention & Growth internal axes, this BI Analyst will support with data and insights the internal business departments of Contentsquare: Sales, Customer Success, Finance, Customer Experience and Marketing.

On a typical day, you might:

Deliver internal data analyses and KPIs extractions to guide business stakeholders from different departments on their decision-making process. Create dashboards and insightful data visualizations to help our internal customers to understand their business. Present insights and recommendations to executives and VPs. Collaborate with other data stakeholders by building our technical infrastructure with BI engineers and by assuring the quality of our data environement with the Data Stewards. Proactively lead, manage and develop new innovative projects & meetings. A client-facing appetite is required.

A few examples of projects related to BI Analysts at CS:

Sales: Find Upsell opportunities based on how our customers use our platform; Customer Experience: Reward customers based on their engagement with Contentsquare. Finance: Create automated finance reports using multiple tools data Customer Success: Churn predictor, correlation analyses

We need to meet someone who (mandatory):

Minimum of 1 year of experience as a BI Analyst / Data Analyst / Data Scientist. Can speak and write fluent professional English. You have excellent communication skills. Has a logical, analytical & pragmatic mind. Is a proactive team-player and an autonomous problem solver / a solution finder. Can work fast and handle tight deadlines. Can coordinate multiple stakeholders to define needs, batches and deliverables of your projects. Is interested on developing business knowledge on the Retention & Growth departments: Sales, Customer Success, Customer Experience and Finance. Technical skills necessary: SQL; Python and Pandas, or other scripting languages; BI tools such as Data Studio, Power BI, Looker, Tableau, etc.

Very nice-to-have:

Data Science skills (clustering, patterns, prediction, forecasts, machine-learning, etc.) Experience in a client-facing position. You know how to convince people & lead meetings. Business knowledge on Sales, Customer Success, Customer Experience, Finance or Marketing.

Good to know:

Contract type: Permanent full-time role (CDI) Start date: as soon as possible Location: Paris, Saint-Lazare Why Should You Apply to Contentsquare? ✅ Our mission is focused on empowering everyone to create better experiences for all in the digital world. ✅ We invest in our employees through career development & opportunities, social events, philanthropic activities, and competitive benefits. ✅ You get to collaborate with and learn from smart and creative people around the globe. ✅ We are in this together #TeamSpirit. To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight:Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues.Generous paid time-off policy (every location is different)Immediate eligibility for birthing and non-birthing parental leaveWellbeing allowanceHome Office Allowance - We offer many benefits in various countries - ask your recruiter for more information!Fun office culture with a big opportunity to make an impact on our growing global team, culture, including a Culture Crew for every country to organize regular outings such as game nights, movie nights, and happy hours
#Uniqueness is embedded in our DNA as one of our core values, and we welcome everyone to apply to our positions.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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