Data Analyst

Contenu de l'offre Data Analyst chez Europcar Mobility Group

Paris (75) Company Description

OPEN MOBILITY. FOR YOU.

About Europcar Mobility Group

Europcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. The mission of Europcar Mobility Group is to be the preferred “Mobility Service Company” by offering alternative attractive solutions to vehicle ownership, with a wide range of mobilityrelated services: vehicle-rental, chauffeur services, car-sharing, scooter-sharing and peer-topeer car-rental.

Customers’ satisfaction is at the heart of the Group’s mission and all of its employees and this commitment fuels the continuous development of new services.

Europcar Mobility Group operates through multi brands meeting every customer specific needs; its 4 major brands being: Europcar® - the European leader in vehicle rental services, Goldcar® - the most important low-cost car-rental company in Europe, InterRent® – ‘mid-tier’ brand focused on leisure and Ubeeqo® – one of the European leaders in car-sharing (BtoB, BtoC). Europcar Mobility Group delivers its mobility solutions worldwide solutions through an extensive network in 137 countries (including 20 wholly owned subsidiaries in Europe, 2 in Australia and New Zealand, franchises and partners).

Job Description

Europcar Mobility Group is recruiting for its headquarters (Paris, 17th) a UX Data Analyst.

Reporting to the Head of Design (Paris Hub), the UX Data Analyst objectives are :

Collecting, analyzing and reporting customer/user data on all our products : Acquisition, Search & Results, Customer Account etc. Providing UX inputs to help designers and product teams to deliver the most attractive and efficient products to users

Major areas of accountability :

Data

Providing relation and tooling deployment (Google Analytics) Putting in place tracking plans (Google Analytics, Content Square etc.) Collecting user data and track results Providing strong support on conversion rates, customer satisfaction and revenue uplift to designers

UX analytics

Delivering efficient data analysis with help from UX Researchers (if needed) Analyzing business reports from marketing department Launching deep dive on main trends in a proactive way Suggesting possible root causes and suggesting, with designers, possible actions to improve our products experience

Communication

Sharing insights to designers on a weekly basis Managing monthly reports to share insights to the Product Direction

INTERNAL AND EXTERNAL RELATIONSHIPS

Internal: Product, IT, eCommerce, Marketing, Communication, Sales, Fleet, Countries External: Digital agencies, data related external providers
Qualifications

Previous experience:

At least 3 years experience of Data analytics and presentation of reports UX knowledge (mandatory) A first experience in an international environment is a plus

Education level / certificates: Bachelor degree (at least) or equivalent

Languages:

Completely fluent in English (all written documents and contact with subsidiaries and partners are in English). Spoken French important Other languages useful (e.g. German, Spanish etc.)

Specific skills and software used:

Google Analytics, Content Square, Google Suite Strong analysis skills Strong Data expertise in an e-commerce environment

Personal characteristics:

Ability to deep dive in numbers Ability to report in a synthetic way on a complex problem Communication skilled Ability to evolve in a fast paced, unpredictable environment Team player Analytical, Creative, Open minded

Key Success Factors:

Exceptional analysis skills Strong data expertise in an eCom environment Collaborative mindset
Additional Information

Please submit your cv as .pdf file with your application

This job is available for people with disabilities