Data Integration Operations Manager

Contenu de l'offre Data Integration Operations Manager chez L'Oreal

Data Integration Operations Manager

WANT TO KNOW MORE ABOUT OUR BIG TECH
TRANSFORMATION?

L’Oréal is present in 130 countries on
five continents. For more than a century, L’Oréal has devoted itself solely to
one business: beauty; it is now the industry world leader with 29 billion
consolidated sales.

Today, L’Oréal includes 1700 tech positions and
it’s constantly growing. Especially with our ambition to become the #1 BeautyTech company,
meaning inventing the beauty of the future while becoming the company of the
future.

BeautyTech will equip the Group
with the key assets it needs to conquer this new world, where Tech
has become strategic.

To achieve this ambition, L’Oréal needs to
continue recruiting diverse, innovative, skilled and passionate minds in
different tech domains such as Data, Digital, Cloud, Cyber Security, IT
Architecture, DevOps, Applications and Infrastructure.

HOLD ON, WHERE ARE OUR MANNERS?

WE HAVEN’T PRESENTED OUR TEAM!

Integration is at the heart of L’Oréal IT strategy.
L’Oréal is organized around regions and transversal business domains acting
with various internal and external partners. You will be part of one of the
L’Oréal integration team supporting our Digital revolution.

INTERESTED?

THIS IS WHAT YOU WILL DO IN NUTSHELL!

We can summarize your missions in several
objectives:

·       
Organize
and manage the RUN operation of the Flows in the concerned perimeter (Zone)

·       
 Follow up of the KPIs and coordinate actions
for improvement both on the Flows and on the Platform

·       
 Organize its metrics through Dashboards and
reports in SNOW

·       
Coordinate
together with the Platform support team the patching sessions

·       
Ensure
capacity planning aligns the capabilities of the platform with the need of the
business

·       
Ensure the
management of incidents and is SPOC on the major incident management

·       
Coordinate
with Managed Service Providers the support of the flows

·       
Support the
new platform deployments in the zone

·       
Support
zone for toolset deployments (Connect Direct, …)

·       
Manages
dashboard follow up (SLA, KPIs, issue Tracking, …)

·       
Ensure
compliance with service commitments and the resources implemented on contracts

·       
Manage and
coordinate operational teams to ensure quality service and meet service
contract commitments

·       
Manage
interfaces with other support services.

·       
Ensure the
financial follow-up of the contracts needed for his perimeter

·       
Analyze and
evaluate the results of the indicators and propose action plans

·       
Make
proposals for improvement to ensure quality of service

·       
Ensure
reporting to management and customers

·       
CAB follow
up

STILL INTERESTED ?

THIS IS WHAT YOU WILL NEED TO SUCCEED!

First and foremost, we love people that are curious, collaborative,
eager to have an impact and who value innovation, autonomy, and team spirit.

Secondly, in this specific position, it will be important for you to have
significant experience in:

·       
5-10 years
of experience in Service Management.

·       
An
experience of integration engineering.

·       
Background
in retail, luxe industry is preferred.

·       
3-10 years
in IT function

·       
Ability to
work in a team-based setting and alone in a worldwide environment.

·       
Problem
solving Capacities and analytical skills.

·       
Leadership
experience and ability to direct teams and manage their work. 

·       
Proficiency
with data modeling, manipulation, and distribution between applications.

·       
Demonstrated
ability to communicate complex technical information in a condensed manner to
various stakeholders verbally and in writing.

·       
Adaptability
and willingness to learn new skills, technologies, and frameworks.

·       
Knowledge
of project management methodologies, including those used to define the stages
of a project and implement action plans​ (Waterfall and Agile)

·       
Ability to
understand the business of L’Oréal: assimilates the overall business strategy
of the company, the long-term needs of users / customers and know-hows to
translate them into IT strategy

·       
ITIL
certified

·       
 ITSM tools

·       
Ability to
manage reports & dashboards

·       
Process design

·       
Experience
in managing service quality

And finally, you may not be an expert with all requirements
listed below, however, you must show great curiosity in understanding the
non-mastered competencies such as :

·       
Business
knowledge in Retail, FMCG, Data, Digital, Finance, HR domain will be
appreciated

·       
Ability to
handle complex situations and act through transversal skills​

·       
Entrepreneurship:
ability to think innovatively, evaluate and propose new ideas and solutions,
while maintaining a pragmatic attitude​

·       
Decoding
and strength of conviction: ability to generate effective interaction, convince
and reconcile in order to gain ownership and reach a positive and accepted
conflict resolution

·       
Ability to
promote a collaborative team environment and work closely with colleagues and
stakeholders to achieve goals in different sectors, countries and cultures to
achieve common objectives​

·       
​ A sense
of urgency, the ability to make good decisions, and the prioritization of tasks
is necessary

·       
SNOW

·       
Technical
knowledge​

·       
Experience in
Integration domain

WAIT, THERE IS MORE! LET US GIVE YOU 4
OTHER REASONS TO JOIN US!

Joining L'Oréal means joining a company
that:

Invests in Tech and positions its Tech teams at
the heart of its digital transformation strategy.


Allows its employees to have a real impact, to
test their ideas, to innovate and to build our future.


Has a powerful and innovative HR policy: a very
dynamic mobility policy, significant investment in employee training,
regular re-evaluation of remuneration, numerous innovative HR measures:
Time Savings Account, paternity leave, Citizen Day, etc.


Has chosen to uphold strong values and to be
particularly advanced from a social and environmental point of view
(strong diversity and inclusion policy, L'Oréal for the Future program,
commitment to numerous communities, etc.).

The L'Oréal Group is convinced that
difference is a deep source of wealth, that allows everyone to grow, to
challenge themselves and to go further.

We strongly encourage everyone to always
dare and never censor themselves. Skills can always be learnt.

We will be delighted to exchange with you!

Ready to build the future of L'Oréal
together? Apply now!

YOU APPLIED?

THIS WHAT HAPPENS NEXT…

You will receive an answer within 2 weeks of
applying.


If your CV is selected, you will have an HR
interview with Fanny, our tech recruiter.


Lastly, there will be a technical interview with
your potential manager (sometimes accompanied by another team member).

If we are unable to move forward with your
application, you can expect to receive a prompt answer in one week with
constructive feedback. We strongly value the time and energy you invest in us.

YOU WANT FURTHER INFORMATIONS?

CHECK THESE USEFUL LINKS:

Know more about BeautyTech
@L'Oréal


Know more about L'Oréal
news


L’Oréal in key figures


Know more about CSR @L’Oréal


Know more about L’Oréal for the
Future program.