Customer Data Analyst with English and German

Contenu de l'offre Customer Data Analyst with English and German chez Michelin

Customer Data Analyst with English and German

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Responsibilities:

Customer Accounts Management Update customer database Analyze the database in case of non-conformities Participate to the feasibility study in case of new commercial conditions Suggest alternative solutions allowing the efficiency improvement of the process Under responsibility of Sales Administration Manager, pay the credit notes / payments related to commercial contracts engagements Process the customer claims related to commercial conditions : Analyze and validate customers inquiries (customer creation, modification, closing) Propose actions in order to improve the practices Execute corrective actions validated by Sales Administration Manager Inform the parteners Secure customer financial transactions in order to prove the accuracy of commercial conditions Ensure the traceability of financial transactions, regardless type of payment Produce and archive all supporting materials according to the rules in force in the country

Requirements:

Economics background would be appreciated
1-2 years of experience in a financial related area or in a domain working with commercial conditions would be a plus
Good level of English and German