NV GALLERY is a Parisian Interior brand where classic design meets modern inspiration. From Paris With Love. We design all our products in Paris. The spirit and energy of the city serves as our daily inspiration. We incorporate current fashion and lifestyle trends as well as the European heritage of interior design. Our team of talented designers creates extraordinary, contemporary interior classics and statement pieces. Our goal is to create timeless design that is simultaneously modern and sophisticated.
1/ In charge of the monthly analysis and preparation of after sales quality issues meeting
Analyze the references returned by customers and reasonsPrepare a PPT by supplier with pictures, reasons and what we claim + follow up with them to get the refund Assure on time and well updated claims follow up file Make & present the monthly refund result to production manager ( the free products to replace, free spare part, the discount amounts, etc)2/ In charge of the analyze of the spare part needs reason, follow up litigation with warehouse
Work closely with customers service and the warehouse to identify the spare part needs Assure the spare part follow up file is updated well and on time Follow up litigation with warehouse concerning orders received with problems (wrong EAN, code, packaging damaged, etc ) and update a litigation file, send the feedback to the supplier, follow up the refund of labor cost, free packaging to replace, etc Follow up the shipment of all orders including spare parts and sample orders with our supply chain team, you will be the intermediate between our supply chain and the forwarder Make & present the monthly spare parts needs to production manager3/ Support Production manager on special requests/projects
Your profile
Requirements :
NV Gallery is growing very fast, the purchase team plays a key role for the company, your main role will be assist the production manager to follow up well the analyst and the refund of client claims, the litigation of receipt and spare parts need, etc. We are searching for someone who have strong communication skills, you will also be in collaboration with supply chain, client service, financial team. Finally you are structured and organized in your work, You're a problem solver, with great interpersonal skills
You can find more details on our requirement Hereafter :
You have already the working experiences in e-commerce, having working in the furniture industry will be a plus You speak fluently French and English, speaking another language from Eastern Europe will be a plus You should have a high level on office tool : Excel, PPT, Word, ERP Affinity for interior decoration will be a plus A desire to work in a dynamic environment at one of the fastest growing startups in France You are familiar with the business analyst and you adore the figures You are researching an internship for Master 2Type d'emploi : Stage
Durée du contrat : 6 mois
Salaire : à partir de 800,00€ par mois
Horaires :
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