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E-Commerce Manager - Dries Van Noten (Paris)

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E-Commerce Manager - Dries Van Noten (Paris)


E-Commerce Manager - Dries Van Noten



Location: Paris (or Antwerp)





ABOUT DRIES VAN NOTEN



After more than 30 years in the fashion industry, Dries Van Noten stands out as a cult, singular, and highly successful fashion house celebrated for its luxury ready-to-wear collections, and known for doing the unexpected while remaining true to its Flemish heritage. The brand is about to embark on an ambitious digital acceleration to further support the next chapters of its growth.





MISSION



We are looking for an E-Commerce Manager to lead the development, launch and run of the ecommerce website of Dries Van Noten (Fashion & Beauty). In this entrepreneurial position reporting to the Digital Director, you will play a key role in the digital acceleration of the brand by building and managing the cornerstone of its future digital ecosystem. Your first mission will be to develop a best-in-class ecommerce website that will fully express the rich brand DNA ensure its timely launch.





New Ecommerce website




Refine the site strategy, the business case for the website, understanding the brand strategic objectives and the competitive environment
Define a compelling shopping value proposition and a differentiating site experience that expresses the brand values
Define the roadmap and requirements for the website, accounting the brand ambition and constraints
Manage the all the different workstreams of the project and coordinate the different internal and external stakeholders (Marketing, IT, agencies, Logistics, Finance, etc.) for the tech workstreams (UX/UI and development) as well as the non-tech workstreams (product assortment strategy, packaging, consumer service, etc.)


Business and Merchandising




Define assortment strategy and animation calendar across categories in coordination with the fashion and beauty teams
Define content needs, coordinate content creation and copywritting
Manage merchandisers to ensure a timely publication of the content




CRM




Work closely with the other teams to define our CRM roadmap across categories and audience
Execution of the CRM strategy, contributing to the continues improvement of our customer life cycle
Ideate, implement, optimize (A/B test) and measure engaging CRM campaigns for fashion and beauty, ensuring the best user experience
Preparing reports and analyzing targeted email marketing campaigns to get new insights and increase customer engagement, improve conversion and retention




Profile




Minimum 6-7 years of experience in building from the ground up, running and managing the P/L of the ecommerce site of fashion brands
You work with a high degree of autonomy, are very rigorous, structured and dynamic
You have exceptional project management skills, managing complexity and defining clear priorities with the ability to meet consistently deadlines and coordinate efficiently the multiple teams involved in the project
You have a very collaborative personality and strong communication skills, fostering the engagement of the different stakeholders
Pragmatic, resilient and flexible, you adapt easily to the different constraints of delivering a technical project in a complex global organization. You react with agility to identify the optimal solutions to each challenge
You are passionate about the digital innovations and the evolution of the digital landscape as well as about the fashion and beauty industry
You are able to provide creative feedback on design to meet the brand aesthetic standards as well as recommendations on cutting-edge functionalities to create a best-in-class shopper experience




Specific Knowledge




You are comfortable using Shopify+ and Project Management tools (e.g. Asana)
Mastery of the Office Pack




Cpf final 4
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E-Commerce Manager - Dries Van Noten (Paris)
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