Offres d'emplois Web Marketing & e-business

Business Analyst Team Lead (Software Implementation Team Lead)

< Retour



Mais vous pouvez faire une recherche parmi nos nouvelles offres 😉


Consultez nos dernières offres similaires


Contenu de l'offre Business Analyst Team Lead (Software Implementation Team Lead) chez SGS&Co | Marks.

SGS & Co is looking for a Business analyst Team Lead (also called Software Implementation Team Lead)

As Business Analyst Team Leader, you will be joining a growing team of dedicated people who pride themselves in successfully implementing our SaaS platform to world-renowned customers.
In direct contact with clients and acting as team leader for several members of the Software Implementation team, you will provide guidance to those team members in the delivery of software implementation, success management, support and ongoing professional services to our clients. You will be required to quickly learn the deep, configuration-driven functionality of our software platform in order to provide technical and procedural guidance to team members. You will oversee escalations from the team, liaising with the product, development and support teams in order to maximise client satisfaction from our software services. You will liaise with departmental managers in order to recommend and implement changes to ways of working to obtain maximal efficiency, repeatability, and scalability of our operations.
The diversity of our clients and the variety of projects will immerse you in an exciting and challenging environment. We will also value your ideas and proactive approach to participating in the continuous improvement of our solution.

Start date: a.s.a.p.
Location: Paris (15ème) – potential international business trips

Your missions will include:
Oversee project health and key stages/outputs in the software implementation lifecycle (e.g. planning, requirements gathering workshops, configuration, testing, training) Oversee customer success management activities including configuration changes to existing software deployments, requirements gathering for new feature requests, and Conduct analysis to recommend process and ways-of-working improvements Establish guidelines in order to harmonise working practices Liaise with other global regions in order to ensure harmonization of processes and ways of working Participate in the enrichment of our product roadmap and global expansion The Fit:
You have a background in managing SaaS software deployments, preferably within a digital media, packaging or publishing environment, and in mentoring and leading members of a team with diverse skill sets. On top of your strong interest in technology & digital, you are a fast learner who quickly understands complex solutions and business and operational constraints.
You enjoy leading projects as a kind of orchestra conductor and know how to challenge your stakeholders and keep track of your workload. You are client-focused with a great team spirit. Building success stories in one of your key drivers:
Bachelor or Master’s degree in Engineering, Computer Science or related Experience managing and motivating teams delivering client-facing professional services in a software context 5+ years deploying SaaS, configuration-driven software solutions Experience working with large, multi-national clients Experience in implementation, support and success management Experience in project management methodologies Analytical mind and solution-oriented thinking Autonomous with a high degree of initiative Great written and verbal communication (both in French and in English) Mediabox is a web-based workflow management solution, owned and developed by SGS&Co, which helps major brand owners to develop and approve their content, from the physical to the digital shelf. The Mediabox modules allow to involve the right stakeholders at the right stage and get things approved right on time and with confidence. Take a look at our website: https://www.mediabox.com/

Our company: https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.
Cpf final 4
Publicité

Quoi de neuf dans l'univers de l'emploi marketing, relation client et digital ?

Langages de programmation : Javascript séduit massivement les développeurs

Image 20
07/05/2019

Devant Python et Java, JavaSript reste le langage de programmation utilisé par le plus grand nombre de développeurs dans le monde, selon...

Lire la suite

Les pépites de l'influence marketing et de la créativité digitale récompensées aux ADICOMDAYS à Abidjan

Image 17
26/03/2019

(ADICOMDAYS) - Les ADICOMDAYS, créés et organisés par le laboratoire Totem Expérience, ont récompensé hier soir huit lauréats lors de la...

Lire la suite

SEO : Ajouter du contenu sur les catégories de site E-commerce est-il une bonne idée ?

Image 14
26/03/2019

Depuis quelques années maintenant, les agences et référenceurs recommandent souvent aux e-commerçants d’ajouter du contenu texte sur...

Lire la suite

Marketing: l’Afrique doit-elle basculer vers le digital?

Image 13
26/03/2019

Jusqu’à une période très récente, en raison notamment de sa situation économique, l’Afrique était encore un territoire pratiquement en...

Lire la suite

Inscrivez-vous pour accéder à l'annonce

Pour visualiser l’annonce dans son intégralité puis postuler, merci de bien vouloir remplir le formulaire !
N'oubliez pas de confirmer votre adresse email pour accèder à l'ensemble de nos fonctionnalités :)
Anim form Déjà inscrit ? Connectez-vous

Inscrivez-vous pour accéder à l'annonce

Business Analyst Team Lead (Software Implementation Team Lead)
Logo 02new
Logo 02new

1er Site de recherche d'emplois dédié aux professionnels du marketing de la communication et du digital, Jobibou.com a pour objectif de vous offrir le meilleur outil de recherche pour vous accompagner, au mieux, dans votre démarche de recherche d'emploi

Logo 02new

Félicitations

Votre compte a bien été créé! Vous pouvez désormais accéder à nos incroyables annonces d'emploi digital.
N'oubliez pas de confirmer votre adresse email pour accéder à l'ensemble de nos fonctionnalités :)