Business Analyst - SaaS

Contenu de l'offre Business Analyst - SaaS chez sgsco

A few words about us:

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.

SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

The Job:

As Technical & Digital Project Manager with us you will be joining a growing team of dedicated people who pride themselves in successfully implementing our platform to our world-renowned customers.

In direct contact with the clients and as part of the Implementation team, you will manage projects from beginning to end. You will gather and specify the client’s needs in order to propose the best solution. You will configure the platform according to the approved specifications, liaise with the product & development teams, organize pilots, trainings and ensure the effective rollout of the solution.

The diversity of our clients and variety of projects will immerse you into an exciting and challenging environment. We will also value your ideas and proactive approach to participating in the continuous improvement of our solution.

Your missions will include:

Organize workshops to gather the client’s needs Establish the functional and technical specifications Configure the solution, test, deploy and adjust it in an agile manner Pilot the project planning to deliver on-time and within budget constraints Ensure that customers adopt the solution and remain actively involved in addressing their increasing needs Participate in the enrichment of our product roadmap and global expansion

The Fit:

On top of your strong taste for technology & digital you are a fast learner who quickly understands complex solutions and business and operational constraints. You enjoy leading projects as a kind of orchestra conductor and know how to challenge your stakeholders and keep track of your workload. You are client-focused with a great team spirit. Building success stories in one of your key drivers:

Bachelor or Master’s degree in Engineering, Computer Science or related 2-5 years managing technical projects, ideally for full web solutions Experience in project management methods Analytical mind and solution-oriented thinking Autonomous with a high degree of initiative Great written and verbal communication (both in French and in English)

Start date: a.s.a.p.

Location: Paris (15ème) – potential international business trips