Sales Learning & Development Manager - Europe

Contenu de l'offre Sales Learning & Development Manager - Europe chez Alere

The Sales learning and development Manager works in conjunction with the sales and marketing leadership to deliver and evaluate training programs targeted at improving commercial employee performance. The position entails managing and working closely with sales staff to meet goals set forth by sales and marketing. Doing so will require implementing professional competences that shall be agreed by the commercial and HR lead of the division and that will be used as the foundations of metrics of sales training effectiveness related to sales force sales skills development developing, writing and publishing aligned company-specific education programs and training materials that ease and accelerate individual learning cycle and consequently facilitate sales people performance and goals’ achievement. To demonstrate the success of these procedures, this position collects data, create metrics and interprets them through 2 dimensions: efficiency of training processes and impact on salespeople’s performance. Sales Learning and development Manager Job Responsibilities and Duties:
Apply corporate strategic products’ training in the division and make sure it is implemented efficiently within the European region. For so, will regularly proceed to analysis and identification of sales force’s skills level and needs for development.
Coordinates the launch, implementation and facilitation of all corporate products’ training and make sure they are customized to the Europe region specificities and targeted goals
Implement professional learning & education methodology (content and resources) in line with business complexity in the area of rapid diagnostics, which is adaptable to meet the changes and dynamics of the market.
Create a learning environment that is positively impacting sales force mindset and behaviors – and consequently goals’ achievement and sales effectiveness - through the following actions: Conduct competency needs survey, Conduct research in the field to diagnose the implementation of skills & knowledge acquired in training, Apply and conduct product’s training to develop key skills for the effectiveness of the Sales teams and thus ID business in Europe Monitor performance indicators to ensure the ROI of the training programs Enable the commercial leadership to act as coaches and multipliers of a culture of constant learning, using metrics and learning methodology
Thanks to his expertise on products training and educational sales strategies, is ensuring efficient completion of the following tasks and missions: Drive improved commercial execution through management of the regional commercial sales and service training strategy. Develop, implement and facilitate a variety of sales and product training programs, and manage sales certification. Perform training needs assessments and evaluate program quality, and partner with the Sales and Marketing Leadership team to continuously improve training courses. Manage internal resources and external vendors to ensure robust program development, implementation and pull-through across the commercial organization. Manage training KPIs and ensure adequate reporting and transparency on Training activities in the Region. Collaborate with global organization to develop training strategy & solutions; ensure regional/country localization/customization, language & infrastructure. Interface with regional management for the coordination of activities across regional functions. Participate in the development of others by facilitating training and providing guidance. Exercise independent judgment in selecting methods, techniques and evaluation criteria for obtaining desired results. Plan, organize and drive executions of project assignments of substantial variety and complexity, with schedules and milestones. Provide significant and positive impact to short- and long-term organizational goals. Implement the strategy, process and programs for commercial skill development programs. Other : Foster compliance throughout all activities and interactions Travel up to 50% of the time domestically and / or internationally to support training programs Relationships/ main contacts Internal: European sales and marketing leadership, cluster commercial heads, sales managers, marketing managers, global product managers/directors, scientific affairs, application specialists External : Key opinion leaders or subject matter experts



Required Skills and Qualifications Bachelor's degree or equivalent experience required in cognitive or biological sciences or other related field. At least 5-8 years’ industry experience with ideally 4 years + of relevant work experience in the diagnostic, med-device or pharma markets. Familiarity with diagnostic industry practices, especially with markets relevant to infectious diseases products’ lines. Robust experience in developing and implementing education programs, products’ oriented Proven experience developing and conducting training programmes / materials, Proficiency in instructional design, adult learning, presentation, active learning cycle and facilitation skills Ability to clearly, concisely and accurately convey communications, in writing and verbally. Ability to prioritize multiple projects and competing demands. Ability to develop interpersonal, professional relationships; display socially and professionally appropriate behaviour; lead and influence without authority. Ability to think and act strategically; with initiative for problem-solving Sense of urgency and action oriented to work independently and in group Experience with or exposure to various types of databases and other computer software and sales training tools Must be comfortable in a fast-paced start-up environment Autonomous decision-making English proficiency and preferred European language skills at C1 level (Spanish, French, German, Italian). 3+ years of experience in management or in a commercial leadership capacity Required behavioral & Skills: Acts and behaves ethically and professionally Natural inspirational sales professional Balanced mix of strategic and tactical focus (hands on/hands off) High level of comfort interpreting and communicating complex sales and scientific (/ products) information Positive mindset and collaborative attitude to bring down barriers for goals Skilled and experienced trainer Good knowledge of managing numerous stakeholders. Job Human Resources Primary Location EME-France-Jouy-en-Josas Other Locations EME-Germany-Cologne, EME-United Kingdom-Bedford Organization Sales and Marketing Schedule Full-time Unposting Date Ongoing