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Contenu de l'offre Lead Key Account Manager chez Back Market
Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.
Back Market is undergoing meteoric growth and has raised over 335M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021!
We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague and Berlin). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation.
Be a part of the movement. Join the refurb revolution.
You will manage and expand a team of account managers responsible for growing a portfolio of high potential merchants while ensuring the best level of quality. You will operate at both operational and strategic level to secure top-notch supply on all Back Market European websites.
Build your Supply Strategic Roadmap customized to your region’s specificities to reach BackMarket’s North Stars (quality and sales targets)
Manage a portfolio of assigned merchants and own Sales and Quality performances throughout the merchant journey : Seller GMV, Selection, Stock and Price
Be a great leader, empowering your team on a long-term perspective and giving them the support they need to reach their sales and quality targets
Build strong relationships with key merchants to ensure steady growth, high levels of adoption and satisfaction
Identify key improvements & blocking points for target completion, design solution hand-in-hand with other Business and Product teams and monitor their implementation and adoption;
Convert deep dive analysis into concrete and short-term actions with strong impact
You speak English fluently, any European language is a plus (German, Italian, Spanish, French)
You have at least 6 years of experience with a proven track record as a team manager
You have a strong knowledge of the e-commerce industry and deep understanding of the marketplace business models
You demonstrated ability to own P&L and make a business grow with outstanding results
You are a sales killer with track record on managing complex portfolio on international scale and overachieving you targets
You have preferably worked in a start-up hyper growth environment
You are solution oriented, focused on quick results and lean approach
You’re a fantastic team player, thriving in an international environment
You have proven analytical skills with proficient use of database tools (SQL is a plus)
Phone interview with Billy, our Talent Acquisition Specialist
Interview with Rémi our Lead Smarphone EU
Interview with Arnaud our Director of European Supply
Interview with Martin our General Manager Germany
Interview with Raoul our COO
Interview with Thibaud our CEO
WHY SHOULD YOU JOIN US ? ✌
A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc…Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
Grow your career with a flexible career path, Back Market can help you evolve!A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!We embrace work life balance which includes flexible working hours and the opportunity to work from home.A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.