Technical Account Manager

Contenu de l'offre Technical Account Manager chez Biborg

Position Duties

We are looking for an experienced Technical Account Manager to join our team at Biborg : to manage digital productions, being specifically involved on projects with a high degree of technicality. The ideal candidate must have a strong technical expertise combined with a solid project management background, an analytical mindset, excellent communication skills and an active interest in gaming.

About the role :

The Technical Account Manager at Biborg is responsible for leading all projects from A to Z, focusing on complex online activations or tech-related projects. The Technical Account Manager is critical to the conception, development and execution of these projects. The role also includes all the duties normally assigned to Account Managers such as be responsible for the management of client accounts. Naturally well organised, The Technical Account Manager is able to manage multiple accounts/projects simultaneously and interact with clients, vendors and all project members. The Technical Account Manager should also have strong interpersonal skills allied with the ability to negotiate and sell Biborg products and services.
Reporting to the Chief Technical Officer (Tech) and the Client Lead (Account Management), the Technical Account Manager works closely with them on a regular basis.

Responsibilities :
Initiate the project, draw up plans and map out tasks
Define Specifications and SLA of all projects given
Be responsible for technical solutions chosen and implemented
Identify the resources needed for the project
Coordinate team members and monitor the day-to-day
Manage the project's budget and planning
Communicate with all stakeholders
Prepare progress reports for senior management
Review and validate the feasibility of project proposals
Provide technical and product knowledge to support the sales process
Collaborate with all departments to achieve a common goal

Candidate Profile

Solid technical background with hands-on experience in digital technologies as technical project manager or a related field
Proven Experience in program and app development
Strong knowledge in AWS and GCP to deploy complex solutions (security, scalability and responsiveness)
Be familiar with Typescript and NodeJS and used to work with operational tools such as Bitbucket and Confluence
Strong verbal and written communication skills, both in English and French
Analytical Mindset and excellent time-management skills
Capacities to explain technical details and requirements to a non-technical audience
Ability to grasp customers' needs, suggest timely solutions and build client relationship
Strong attention to detail
Interest for the video game industry

Additional Information

Profile : Video game, Digital, Advertising, Marketing, Communication
Location : Paris or Nantes
Experience : 5 years
Salary : Competitive + benefits
Start date : ASAP
Contract : Permanent