The purpose of this role is to manage, retain and grow branch network sales activity, understand the network’s business and use that knowledge to provide solutions within the CHRW network. Drive, organize and facilitate regular business reviews and built a strong relationship with the network, set up standard (and specific quotes), Key Performance Indicators (KPI’s) and deliver reports through our system
As (Network) Account Manager, you are a natural “farmer” with constant focus on the development of the network and potential growth of the existing trades. You are a solid team player, facilitating the creation of a positive team spirit with your colleagues in your own branch and other support functions we have available within Global Forwarding.
You will work closely with the sales team, will be involved in the implementation of gained business as they come on board and will protect the operational excellence in your office together with the department supervisors and Branch Manager. In your role as Account Manager you will report to the Branch Manager / Country Sales Manager (where applicable).
Responsibilities:
The nature of the activities mentioned below is not exhaustive and may differ as the position evolves:
Develop and maintain effective working relationship with the network resulting in continued development. Proceed to all demand for quotes received both all means of transportation : Air, Sea, Rail. Involved in the implementation of new awarded business together with operational teams sales, making sure requirements are communicated Identify and manage opportunities to grow the overall network share. Oversee and manage day-to-day network activities and ensure the operations team is aligned Understand the network’s business and use that knowledge to provide innovative solutions Drive, organize and facilitate regular business reviews. During these reviews, discuss results of prior month’s activity (review lanes, volumes, etc.), project upcoming, market challenges and opportunities unique to the network Analyze data and interpret trends to ensure KPI’s and account targets are being achieved Generate sustainable profitability and identify opportunities for margin enhancement Manage rate reviews in line with GRI’s & PSS to ensure margins are both maintained and developed where possible. Ensure follow up of quotes in order to increase the turnover value of gained or awarded business.When you walk through the door at one of our offices, the first thing you notice is the energy. Our teams are outgoing, dynamic and engaging. If you are driven by energy, action and success, our work environment will be a perfect fit. With employees from all over the world and 48 offices in Europe, you will be immersed in an international environment working in a diverse and unified team.
Our employees are our most valuable asset. We invest in you from your first day in the company when you join our JumpStart� training in Amsterdam. As you move forward in your role, you obtain new trainings, such as Win by Design and the Leadership Development Program, to support your future growth.
Giving back to our communities and our industry is part of our DNA at C.H. Robinson. When you join our company, you have the opportunity to be part of our Corporate Social Responsibility ambassador program and to make a difference in your local community.
C.H. Robinson - accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start here. Accelerate here. Every individual working at C.H. Robinson is integral to the success of our customers and our company.
C.H. Robinson is a Fortune 500, global company that values teamwork, initiative, accountability, and integrity from its employees. We work globally and innovate daily to enhance and execute supply chains that move goods around the world. The fast pace of the logistics industry translates into a high energy and collaborative workplace environment. We are empowered to make decisions, help our customers grow, and accelerate our careers.
No matter the product being shipped or from which corner of the globe, C.H. Robinson can help make it happen: quickly, securely, and reliably. Through personal connections and solid relationships, our employees use their indepth knowledge, robust tools, and global network to help customers reach their goals quickly. Whether shipping by plane, rail, ship, or truck, C.H. Robinson has the knowledge, flexibility, and dedication to deliver the goods that make our world go around.
Interested?
Please note that any CVs that are emailed directly in to the business and not via our recruitment portal, will not be considered. In order to be considered for a career at C.H. Robinson apply through our recruitment portal https://jobs.chrobinson.com/
For specific questions about this position, please contact our Talent Acquisition Team at: TAEurope@chrobinson.com.
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