Applications without a cover letter will not be considered.
Comforts of Home, a leader in international student housing in Europe, seeks a Student Sales Coordinator. Managing nearly 2000 beds in serviced apartments for use by study abroad customers in Paris, Florence, Rome, Barcelona, and Madrid, Comforts of Home allows students to live like locals in apartments shared with other students, supporting their residency with American-style comfort and customer service.
The Student Sales Coordinator works with the Paris-based sales and billing team to market housing offers to partner schools in our Spanish and Italian markets, and guides students smoothly through the process of registering and paying for housing. In conjunction with other members of the team s/he is instrumental in communicating both with partners and students during the reservation process, as well as tracking and reporting on sales and payment data.
Additionally, the Student Sales Coordinator helps to coordinate our online booking activities in partnership with student OTAs. Successful candidates will have native English and Spanish ability, comfort with telephone and written communication with American students and parents, familiarity with customer service best practices, and solid spreadsheet skills. The Student Sales Coordinator will be based in COH’s Paris office.
Responsibilities include but are not limited to:
Coordinate marketing of housing offers to Independent school partners; keep clients apprised of student registrationsTrack and report on marketing communications by date, school, and number of recipients.Track and report on sales leads and conversionsWith another team member, respond in timely manner to all student requests/inquiries for housing in all five COH citiesGuide students through the registration process, coordinating with both billing department and Student Services staff in all five citiesProvide support for other sales activities including online booking and partnership development in Europe and the USParticipate in regular Occupancy meetings with a view toward accommodating Independent booking requests] * Assist in Housing Assignments as necessary
Provide input on campaign initiatives and contribute to marketing strategy discussionsRequirements:
Excellent written and verbal communication in English and Spanish; knowledge of French preferredCustomer service sensibilityStrong organizational skillsKnowledge of American university systemBackground in sales or marketingAbility to function autonomously, multitask, and stay on scheduleFlexibility and ability to work effectively in a fast-paced and evolving officeEnthusiasm for working with a young, fun, and flexible teamMicrosoft Office, Excel, PowerpointValid work permit authorizing full-time work in FranceApplications without a cover letter will not be considered.
Job Types: Full-time, Permanent
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