Account Manager

Contenu de l'offre Account Manager chez Diebold Nixdorf

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Position Overview
The focus of the role will be to lead, manage and own all sales activities for the assigned Account(s) across the entire DN portfolio according to the defined DN Retail strategy. This includes developing and implementing the account strategy, delivering revenue retention and growth, gross margin achievement and managing overall customer satisfaction.

You are responsible for

To lead the overall engagement and relationship with the client/s and maximize the profitability of the account/s, accurately forecasting orders, revenue and margin To create, agree and implement the tactical and long-term sales strategy, approach, account plans and objectives for assigned clients To lead all sales activities, including the overall solution design, commercial arrangements, sales collateral creation, client engagement, negotiation and ‘close’ To provide commercial leadership for all contract negotiations and ensure that robust contractual arrangements are in place for sales, loan and ongoing services (outsourcing, hardware and software support) To develop and maintain the relationships at all levels within the client/s (including senior management) in order to maximize sales opportunities and ‘budget share’ and to maintain the highest level of customer satisfaction and position DN as a key long-term business partner To intimately understand the client’s business priorities, IT spend, operational pressures and IT capabilities and actively support client/s with their business case design and benefit calculations in order to position DN as the ‘supplier of choice’ and develop a pipeline of sales opportunities To ensure routine use of bid review/approval processes, sales reporting and pipeline management tools To introduce specialist resource into the client/s to help secure new business opportunities and demonstrate our capability, where this will lead to real business benefit To act as an escalation point for major issues on the clients service or project delivery To participate in the appropriate forums and events in order to raise the profile of DN To oversee and manage the client/s debt position ensuring no overdue payments are accumulated

Qualifications

Bachelor's Degree or equivalent work experience required Minimum of 10 years of experience in sales, account management, and/or new business development Fluent business English skills (written and spoken) and French is a must

Preferred Qualifications

Consultative sales experience with complex solution design is desired Comprehensive knowledge of Retail, Store procedures and the utilization of technology within the retail environment General knowledge of Diebold Nixdorf products and services is a plus Knowledge of Self-checkout solutions as well as EPOS would be advantageous Proven success in high quota carrying position Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Account Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills Demonstrated relationship building skills at all levels of the organization, including senior executive levels Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams Possess experience with CRM software, such as Salesforce to maximize opportunities Ability to travel in France

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Areas of InterestFinance and Accounting Experience LevelMid-Senior Level Associate CountryFrance Primary LocationFR-Velizy-IF Remote - Work from HomeNo