Senior Account Manager Dairy - Remote (H/F)

Contenu de l'offre Senior Account Manager Dairy - Remote (H/F) chez DSM

Senior Account Manager Dairy - Remote (H/F)

Bring your passion. Build the future.

Senior Account Manager Dairy - Remote

What you'll do

Develop, implement and realize the account strategy, within the sales strategy and corporate requirements and guidelines, in order to ensure the realization of planned business results and long-term customer relationship objectives are achieved.

We bring

A team of diverse employees who aren’t afraid to think outside of the box

A truly global and collaborative team that cares about the experience of our employees The encouragement you need to develop and achieve

A role that is highly visible and allows you to build your brand

A caring and supportive environment where you’re empowered to grow and share your ideas

A safe, inclusive workplace where you feel welcome

Your key responsibilities

To set up, coordinate & execute specific Accounts tactics & plans to realize pre-defined/agreed sales and overall customer relationship objectives, both for the short- and long term
Define and implement a strategic account plan. Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit
Contribute to develop the sales plan, both strategically and tactically
Monitor and coordinate the execution of the account plan, report based on defined performance indicators and take corrective actions, in order to achieve the results
Build sustainable cross layer networks in the defined accounts by both direct engagement and by positioning key stakeholders to the right level in the account to speed up development and brick wall running business
Identify long term business opportunities with the account(s) and include these in the account strategy and plan
Define and implement projects with focus on key products, processes and innovation, and decide on clear PMP structure and accountabilities
Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans
Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts
Coordinate technical service or after sales service activities towards the account
Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline
Monitor the account’s payment behavior and act to ensure payment within the agreed payment terms

You bring

Commercially minded Bachelor or Master with a completed study Dairy Technology,
Sales& Marketing, business administration or similar.
10 - 15 years relevant sales experience in Dairy industry.
Result-oriented team player with knowledge of marketing.
Knowledge of food science is an advantage.
Good knowledge of the French and English language.

About Marketing & Sales

Marketing & Sales are two distinct functions with different responsibilities that come together towards a powerful shared purpose – to create brighter lives for all. How? By understanding the needs of our customers and offering solutions that promote their success and impact, today and in the future.

How to apply

Interested in this position? Please apply on-line by uploading your resume via our career portal. The procedure will generally be in line with the DSM application process outlined on the DSM career website. Due to privacy regulations we can only actively interact with applications via our career portal.

* For further information, please contact Lamiaa SAIF, Talent Acquisition Business Partner (Lamiaa.Saif@dsm.com).

A Pre-Employment Screening, reference check procedures and assessment can be part of the recruitment process. You will be informed when these procedures are required. 

*DSM NA is an Equal Opportunity and Affirmative Action Employer. DSM is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law

Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

Royal DSM and its associated companies deliver annual net sales of about 10 billion with approximately 23,000 employees. The company is listed on Euronext. For more information about DSM see or connect on