Strategic Accounts Executive

Contenu de l'offre Strategic Accounts Executive chez Goodman Masson

Strategic Accounts Executive

Strategic Accounts Executive
Paris, France
Offering up to 200,000 per annum
Permanent
Remote working

About the Company and Role

At the company, they’re reinventing DevOps to help the world’s greatest companies innovate — and they want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if you’re willing to do more, your career can take off, and since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust this company to manage, accelerate, and secure their software delivery from code to production — a concept they call “liquid software.” Wouldn’t it be amazing if you could join them on their journey?

As a Strategic Account Executive, you will be directly responsible for the growth of the company, providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated enterprise account portfolio. You will be responsible for identifying opportunities to maximize their customer’s value from products and services, and maintaining strong customer relationships.

Key Responsibilities

Develop customer relationships to promote retention and loyalty
Identify & close new up-sell and expansion opportunities with existing customers
Responsible for success and renewals process for a portfolio of customers; analyze usage metrics to understand customers’ usage of the product (evaluate product adoption)
Contact customers throughout the life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
Partner with Finance, and Legal in negotiating, structuring and quoting renewal contracts for the highest possible renewal rates
Maintain long-term account health and relationships
Evaluate renewal probabilities
Work with customers to ensure satisfaction; support pre-sales cycles
Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within the customer base;
Escalate at-risk customers appropriately
Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses
Make sure to keep customers updated on best practices, product features, new releases, and upgrades

Requirements

Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
Minimum 15 years of experience preferably in Software subscription sales
Revenue quota carrying experience with large enterprise customers is a must
Experience in managing & owning the full sale cycle from lead to closing the deal
Experience includes supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel
Must be fluent in French

Benefits

Offering up to 200,000 per annum
Remote working

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.