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Senior Service Sales Engineer

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Contenu de l'offre Senior Service Sales Engineer chez GRUNDFOS


Senior Service Sales Engineer



Grundfos France is recruiting! Are you a strategic, customer focused professional with good technical background looking for your next career move? Do you want to be part of an innovate business with the ability to continuously learn and grow? 



You will be responsible for supporting profitable sales in the Industry segment, including all principal duties and responsibilities indicated below. The goal is to make Grundfos a strategic partner for Industrial end-user accounts in their effort of improving their pump system process and improving their environmental profile and system performance. The Service Sales Engineer must improve customers process and satisfaction within end-user markets in Industry; assist in the management of key accounts to secure and preserve long term service relationship.

In this role you will help develop and drive the aftermarket business in close collaboration with Sales and Service Delivery by immersing deeply with our end users, understanding their pains within maintenance, reliability and optimization.


To be successful in this role you will also be able to:



Have the technical experience and the ability to learn about the service products Grundfos offers, adding value and resource to the sales process and gain market share.
Ensure customers are receiving the most effective engineering design and product selection based on their applications.
Participate in global, market-specific, network meetings and interfaces with key product and other management personnel and stay abreast of the service industry trends, evolutions and applications. 
Promote the Grundfos brand, its products and services, and when required demonstrate and instruct in its application.
Provide engineering support via system design, product selection and maintenance and spare parts management. 
Perform on-site surveys and energy checks involving setting simple data acquisition devices.
Develop strong relationships with key decision-makers at existing and target accounts.
Ensures that Grundfos delivers a maximum value proposition to the account.  (Delivery, service quality, response time, pricing, etc.)
Ensures accurate and dedicated maintenance of the CRM.
Prepares quotations and negotiates pricing and conditions with customers on a project by project basis, in collaboration with internal stakeholders.
Responsible for managing expense budget, bi-weekly reports and focuses on fulfilling sales quota, marketing goals and profit objectives.

What do you need to apply?



Technical experience or qualifications in some of the following areas: Mechanical, Electrical, Automation or Water Treatment.
Experience working on industrial end-user sites and good level of industrial application / process experience. 
Experience in retrofit contracting jobs and energy/water optimization. Work experience in Industrial contractor, ESCO or Industrial FM
Proven success in sales of service products, preferably for pumps or other rotating equipment OR a strong technical background with a willingness to develop a career in sales. 
Some working knowledge or understanding of hydraulics, pump systems, controls or rotating equipment, and all aspects of operation, installation and maintenance. 
Dosing, Disinfection and Water Treatment experience is also considered as a plus.
A good understanding of general IT systems.
Customer-focused with a high level of integrity.
Highly organized and focused on meeting goals and objectives.
Excellent interpersonal and communications skills with a wide range of both internal and external stakeholders at all levels.
Native French language.
Good English level.

Why Grundfos

At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.


Furthermore, we offer you:



Trusting, collaborative and friendly culture
Endless learning possibilities
An international environment that value work-life balance
Flexible working hours and a wide range of employee benefits and discounts
Access to internal training and great opportunities for individual development

Additional Information

If you want to dig deeper into the Grundfos universe, please visit us on linkedin.com/company/grundfos or youtube.com/user/grundfos


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