Digital Account Manager

Contenu de l'offre Digital Account Manager chez Indegene

Description du poste

Indegene is on a mission to empower every healthcare enterprise in its transformation journey. We are uniquely positioned to solve the challenges of the healthcare industry through our combination of deep medical knowledge and verticalized technology and help make healthcare affordable and accessible to every person on the planet.We are innovators at heart and real innovation for us means constantly obsessing over what will drive success for our customers in the future. No wonder 18 of the top 20 global biopharma organizations lean on us for an agile and enduring partnership. With more than 3000 brilliant employees spread across the US, Europe, China, and India, we have delivered over 100 strategic engagements and fully commercialized over a $2 billion portfolio.We have brought together a group of incredibly passionate and brilliant people and entrusted them to solve some of healthcare’s most challenging problems, which has led to our culture being centered on passion, innovation, and collaboration. We’re passionate about healthcare; we believe that technology and innovation will carve an indomitable path in transforming healthcare for the better, and to achieve this, we collaborate with the best minds in the medical and technological domains.Day to Day You’ll Be Responsible:· To coordinate with Native Brand Teams of the Clients of Indegene & build effective relationships with them by understanding their need.· Communicate effectively between Indegene (English) & client (In local business language). Be a part of all calls and facilitate meetings with status updates and direction. This includes both oral and written· Manage client expectations. Anticipate client-side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.· Work with Indegene operations team, SME’s to manage programs based on client timelines. Communicate, navigate and reset expectations with regard to client information/ requirement/ messages to the operations team in India for efficient execution· Build a good network in client location and build brand Indegene for cross-selling and upselling to grow the account. Work on presales and develop proposals for different clients and solutions· Secure assets, conduct review meetings and obtain and document feedback from the client to ensure timely completion of projects· Work with the Operations Managers in India to manage project budgets, costs and timelines· Make recommendations based on data-driven analysis as per market localization· Lead weekly/periodic review meetings with Clients, to generate volume forecast, manage top line through presales and working closely with the sales team, on the assigned accounts. Achieve high degree of client satisfaction through facilitating this process· Make account reports every month for number of projects executed and pipeline
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