Senior Sales Engineer for Service Assurance to cover France and Benelux H/F

Contenu de l'offre Senior Sales Engineer for Service Assurance to cover France and Benelux H/F chez Infovista

Senior Sales Engineer for Service Assurance to cover France and Benelux H/F

Informations générales

Entité de rattachement

En tant qu'employeur, InfoVista favorise l'égalité des chances. Nous nous engageons dans la lutte contre toute forme de harcèlement ou de discrimination à l'embauche et dans toutes les étapes de la vie dans l'entreprise. Nous respectons ce principe dans tous les aspects de la gestion de carrière de nos salariés (promotion, mutation, etc.)  

Référence

2022-524  

Description du poste

Métier

Sales Operations - Systems Engineering (formerly "SE")

Intitulé du poste

Senior Sales Engineer for Service Assurance to cover France and Benelux H/F

Contrat

CDI

Poste à pourvoir le

28/07/2022

Description de la mission

For our EMEA Solution Engineering team, Infovista is seeking a unique individual with a rare combination of outstanding communication skills, excellent technical expertise, ability to build relationships with customers, and experience in earning customers' business in complex sales cycles. This position will challenge the successful candidate to excel in a variety of areas and offer significant opportunity for reward and growth. This individual will join the Service Assurance sales team and support field sales. This position reports to the Sales Engineering Director for the EMEA region, and requires a virtual office located in territory and travel.

KEY RESPONSIBILITY

The role is responsible for aligning our award-winning product & solutions catalog to the customer’s operational requirements, and translating these into business requirements within the Infovista’s sales organization.

·       Prepare and assist sales managers in customer meetings with technical expertise, presentations, product demos and trials

·       Answer technical parts of customer RFQs and RFPs

·       Understand business value and build ROI analysis as appropriate.

·       Recommend and tailor technical argumentation and technical pre-sales activities to advance sales opportunities

·       Prepare unique configurations and solution descriptions for products/solutions in sales quotes to customers

·       Where required plan, prepare and validate new configurations and solutions for or with customer

·       Improve the flow of information from the market to the product development units, liaise with staff from marketing and R&D.

·       Participate in workshops with product specialist and act as a technical expert regarding questions about future technical requirements on the product from the market.

·       Assist in definition, management and delivery of Service Assurance, Network Planning, Optimization and Testing services

·       Organize and conduct product trials together with customers on site

·       Lead technical customer workshops, Conduct customer product training and workshops on request

·       On needed basis, support the Post- sales team with activities regarding the designed solution, potentially including on and off-site implementation, training and mentoring

·       Support sales team in general in matters concerning products and their technical capabilities

·       Feedback technical market requirements to product management

·       Report progress within the assigned areas

·       Support Sales at developing new business and acquiring new logos within the given territory 

·       Gives full visibility on the business pipeline via SFDC and adhere to InfoVista forecasting rules

·       Establish and define expectations and manage handover of opportunities to the delivery team.

Profil

TECHNICAL KNOWLEDGE & EXPERIENCE

·       10+ years’ experience in mobile telecommunications, with a minimum 3-5 years’ hands-on experience as pre-sales with carrier network operators or service providers

·       Understanding the challenges faced by Mobile Service Providers when it comes to planning, deploying, migrating, and operating a multi-vendor RAT environment.

·       Knowledge of how automation and machine learning can be used to reduce MTTR and improve operational efficiency.

·       Technical understanding and domain experience in VoIP, IMS and Mobile networks, 5G a plus

·       Technical understanding and domain experience in Radio Access Networks

·       Technical understanding and domain experience in Business Analytics and Performance Management tools

·       Candidate should have exposure to Service assurance systems and knowledge of operators OSS environment and FCAPS solutions.

·       Experience in demonstrating complex, network-based applications, including voice, video and Mobile Broadband

·       Experience with the operation of OSS tools, radio planning tools, and network testing & optimization tools.

·       Good knowledge about competitor offerings and their unique technical features

·       Excellent interpersonal skills and presentation skills

·       Very good reporting and problem-solving skills

·       Perseverance in achieving the team's goals; Result oriented; attention to detail

·       Ability to travel regularly throughout the region to provide on-site technical support and training

·       A self-starter and strong self-control skills; ability to work both independently or member of a team

·       Fluent oral and written English; additional languages an advantage

Location: Europe or North Africa

Notre offre

Solution Engineer Service Assurance [France and Benelux] - Global Networks
InfoVista is the leading provider of cost-effective network performance orchestration solutions for a better connected and collaborative world. Our award-winning solutions empower communications service providers and large enterprises to ensure a high-quality user experience by achieving optimal network performance and guaranteeing business-critical application performance.
Infovista's expertise and innovations provide a new level of actionable network, application and customer intelligence, visibility and control across all services, all technologies, and all domains of both the fixed and mobile networks. Using our solutions, eighty percent of the world's largest service providers and leading global enterprises deliver high-performing and differentiated services, plan and optimize networks to match application and service demands and streamline network operations while keeping total cost of ownership as low as possible. For more information, please visit www.infovista.com.

Localisation du poste

Localisation du poste

Europe

Critères candidat

Niveau d'expérience min. requis

6-10 ans

Langues

Français (2- Niveau professionnel)
Anglais (2- Niveau professionnel)