Sales Administrator

Contenu de l'offre Sales Administrator chez International Chamber of Commerce

The International Chamber of Commerce (ICC) is the world’slargest business organization representing more than 45 million companies inover 100 countries. ICC’s core mission is to make business work for everyone,every day, everywhere. Through a unique mix of advocacy, solutions and standardsetting, we promote international trade, responsible business conduct and aglobal approach to regulation, in addition to providing market-leading disputeresolution services. Our members include many of the world’s leading companies,SMEs, business associations and local chambers of commerce. We make businesswork for everyone, every day, everywhere.
We are looking for a qualified Sales administrator to joinour sales team and help us achieve our goals. You will serve as a point ofcontact for customers with queries about products (books; eBooks, onlinetraining etc.) orders and deliveries.
Our ideal candidate is detail-oriented and hasa deep knowledge of customer service best practices. If you have exceptionalorganizational skills and enjoy teamwork, we would like to meet you. Ultimately, you should be able to contributeto high quality customer service and help achieve sales targets.

Responsibilities

Process orders via email or phone Check data accuracy in orders andinvoices Contact clients to obtain missinginformation or answer queries Liaise with the logistics team to ensuretimely deliveries Maintain and update sales and customerrecords Develop monthly sales reports Communicate important feedback fromcustomers internally Stay up-to-date with new products andfeatures

Requirements

Proven work experience as a Salesadministrator or Sales support agent Hands on experience with CRM software andMS Office (MS Excel in particular) Excellent organizational and multitaskingskills A team player with high level ofdedication Ability to work under strict deadlines The candidate must speak, read and write Englishand French fluently. Certification in Marketing, Sales orrelevant field is a plus

Terms and conditions

Location: The position is located inParis, France.

Type d'emploi : Temps plein, CDD