Purpose of the Job
Create and maintain a new network for information and communication flow both for customers to MAHLE Smartbike Systems and vice versa.
Regional responsibility in sales office / countries, in close coordination with Head of Sales, Sales Coordinator & Projects leader, Marketing, Finance, Supply Chain, Aftersales & Service, Product and Project management at Mahle Smartbike Systems headquarters. .
Role & Responsibilities
Strategy
Support and implement the definition of customers strategy, based on the agreed Sales Strategy.
Lead and execute Regional Sales activities together with the customer for the different customer segmentations at the regional customer base.
Budget
Set up and definition, management and review of budgets, compare activities and results with the agreed and previously established budgets and take appropriate corrective measures
Acquisition of New customers
Pursue new and profitable business opportunities and Increase customer MAHLE Smartbike Systems base within the Region (Bike OEMS) by proactive prospection per country.
Market Observation
Define market demand and potential as well as technical trend and competitors analysis. Forward the information internally to the related internal organizations.
Customer Relationship Management
Establish long term relationship to the customer (Bike OEMs & Distributors) and strengthen contact network within different organization levels and functions in order to be considered a strategic supplier of high technical competency and commercial competitiveness.
Quality and After Sales & Services customer satisfaction.
Ensure the processing of customer (OEMs, Distributor and Retailers) complaints in collaborative work with Regional Service Center.
Marketing Lead for the region. Define the strategy plan and support the implementation of all the marketing activities related to Business requirements with OEMs, Distributors and retailers.
Leadership Management and Organization
Select, lead, motivate and develop the team regarding the company's leadership principles.
Strategy
Support and implement the definition of customers strategy, based on the agreed Sales Strategy.
Lead and execute Regional Sales activities together with the customer for the different customer segmentations at the regional customer base.
Your Skills & Strengths
BSc degree in Sales, Business Administration or relevant field
Min 3 years proven work experience as a Regional Sales Manager or similar senior sales role
Ability to measure and analyze key performance indicators (ROI and KPIs)
Understanding of the sport business, e-mobility would be a plus
BIKE LOVER
Availability to travel as needed
English C1
Fluent in Spanish, Italian, German and /or French
Ability to Manage Contractual discussions.
Online Business Knowledge. B2C channels
In addition to work in a great team, we encourage you to reach your personal potential and through outstanding learning and development opportunities. Exciting assignments and personalized support for your career are available to you.
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