Commercial Manager - SMB

Contenu de l'offre Commercial Manager - SMB chez PayPal

Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Job Description Summary: Small and Medium Businesses (SMBs) are the are the lifeblood of society, representing ~50% of global GDP, they are a critical part of PayPal’s business. The PayPal SMB team sets the global commercial priorities for how we help SMBs to sell more effectively using PayPal’s platform, by helping define differentiated value propositions and effective sales, servicing and marketing strategies, and unlocking new growth opportunities via partnerships and new product development. The Regional SMB Lead, reporting to the Director, SMB Europe, will be accountable for the financial performance of the SMB portfolio in one of our largest European sub-regions. They will be responsible for defining SMB priorities for their region based on our global commercial SMB strategy and priorities, overseeing and coordinating the cross-functional execution of these priorities with e.g. local sales, marketing and product teams. This person will have a good understanding of the needs of small and medium businesses and will track local trends and the performance of PayPal’s local SMB portfolio in order to identify local risks or opportunities in the overall SMB strategy, and adapt the local plan accordingly. They will have to work effectively with cross-functional teams to make sure all local stakeholders are aligned to the overall segment plan, and have a regular cadence with them to ensure they understand the drivers of performance in the portfolio.

Job Description:

Responsibilities

Accountable for the financial performance of the local SMB portfolio Define local SMB priorities based on global commercial SMB strategy Oversee and reduce friction in the execution of local SMB priorities across functions (e.g. inside sales, marketing, partner, PMM/product, pp.com, pricing, risk, compliance, CS) Hands-on execution coordination of global and local cross-functional initiatives that are not related to the launch of a new product capability Analyze, interpret, and communicate SMB performance to a senior audience of country and regional leads Identify risks and opportunities based on deep understanding of SMB performance drivers Identify unique local SMB needs, market trends and changes to the competitive landscape Propose changes to strategy and tactics to improve performance, or in response to changing market conditions

Skills/Experience

Experience at the forefront of the B2B sector with a passion for serving SMBs in an innovative and global environment. Experience in leading and influencing large cross-functional teams to a clear outcome Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives Demonstrated ability to simplify complex topics while not losing sight of details Combination of strategic thinking with hands on execution Strong quantitative analytical skills, able to manage through data and insights to build compelling and innovative strategies Very strong customer focus, naturally including customer perspective in plans, decisions and actions Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues experience in a business strategy or commercial management capacity Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations at C-level Experience in the fin-tech or payments space a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.