Pre-Sales Engineer

Contenu de l'offre Pre-Sales Engineer chez SUSE

Job Description:

About Us

SUSE the world’s largest independent open source company, helps customers, partners and communities be the difference in their spheres of influence. Through open collaboration and agile, enterprise-grade open source solutions, customers, partners and communities are empowered to simplify tasks, modernize environments and accelerate business innovation – ultimately reaping the benefits of measurable value and better futures. Our customer obsessed operating model means exceptional service, value, flexibility and customer choice, with no enforced lock in.

SUSE’s open, open source approach helps our customers and partners move their businesses forward, transforming IT, delivering increased agility and faster innovation.

location: Milan area, based from home

Objective of the role

We are seeking an exceptional individual to serve as a Pre-Sales engineer. The ideal candidate will demonstrate technical leadership and subject matter expertise in Container Technology, Linux and the supporting Eco System and will become a trusted partner adviser and advocate for SUSE technology. You will be part of a sales organization, but will remain, at the core, a technical expert who actively participates in the sales process. The ultimate goal of the Sales Engineer is to position the correct solution based on customer requirements and getting the technical win.

Focus Area

Primary Responsibilities:

Provide highest level of technical expertise of SUSE tools and technologies to customers, partners, sales people, and peers.

Develop and manage relationships with key technical contacts at identified strategic partners

Act as a subject matter expert and go to person for peer sales engineers.

Provide product and solutions knowledge transfer to customers, partners, sales people, and peers.

Take a pro-active leadership role in designing, creating, installing, and supporting Proof-of-Concept/Product Pilots in Pre-Sales opportunity assessment.

Communicate and demonstrate the technical features and customer/partner benefits of SUSE products and solutions to solve customer problems and achieve customer/partner opportunities.

Build trusted relationship with SUSE Product Management and R&D in order to provide solid market feedback, help prioritize the implementation of market requests and get their support in complex partner or customer projects.

Provide market feedback and competitive information to Product and Solutions Marketing, Consulting, Training and Support.

Success in this role is measured on the following elements:

Drive revenue while working with several sales colleagues and own the technical sales cycle

Work with partners, consulting, support, and education on new opportunities within our customers and prospects

Initiate and/or assist in proposal creation

Propose, prepare and deliver proof of concepts

Deliver valuable market and customer feedback to our product management organization

Provide sales, enablement and training assistance in partner opportunities

Participate in marketing events including trade shows, seminars and conferences as subject matter expert

About You

Proven track of previous Presales experience, or software engineer with a major vendor or has experience within a SI/Partner.

Fluency in French and English

Expertise in one or more technologies; Linux, SAP, Application Container Platforms, Kubernetes or CSP Architectures

Proven team player with ability to leverage resources and support as required. Self-starter who is able to work with minimum supervision.

Strong interpersonal skills – ability to get on professionally with many types of people in a highly matrixed organization.

Excellent networking, presentation, and communication skills. Effectively communicates through oral and written communications to both technical and business audiences.

Commercial understanding of the business impact and implications of strategic software products and able to use this experience to maximize the opportunities within a sales situation.

Ability to interpret customers' business problems and technical issues and effectively explain how a solution will align with the customer’s needs or requirements.

Open source background is a plus, although not essential.

Global Customer Organization Mission

In GCO we are audacious. We inspire our people, customers, partners and markets to enable their dreams to be realised in collaboration with SUSE.

We differentiate ourselves through integrity, empathy & creativity. Our growth mindset, resilience and a focus on customer success, ensures we are eternally relevant.

This enables our goal of a $1bn company by 2023 and the SUSE levers to be achieved.

What you need to do now

If you’re interested, click Apply now to upload your up to date CV. A recruiter will contact you if your skills are found to be a match for any current or future open positions. In the meantime, we hope you will continue to review our job openings at SUSE Careers.

Job:

SUSE, the world’s largest independent open source software company, powers digital transformation with true open source technologies for the enterprise that simplify, modernize and accelerate traditional, cloud and edge solutions. SUSE collaborates with partners, communities and customers to deliver and support solutions that enable mission-critical business outcomes. SUSE’s container and cloud platforms, software-defined infrastructure, and artificial intelligence and edge computing solutions allow customers to create, deploy and manage workloads anywhere – on premises, hybrid and multi-cloud. For more information, visit www.suse.com.