Sales Planner

Contenu de l'offre Sales Planner chez The New York Times

Times journalism is in amazing form, and audiences have been flocking to our authoritative coverage. Our journalists reported from the ground in more than 150 countries, often at great personal risk. Our talented business-side colleagues helped serve their reporting to more than three million subscribers across multiple platforms.

To continue supporting our strategy of creating journalism that stands apart, along with innovative products and services to bring the news to the world, we must recruit the finest journalists and hire many of the field’s most creative, distinguished people.

That starts from within.

Employing more people at all levels of the organization who bring different perspectives will make our journalism more insightful, relevant and urgent.

We are committed to nurturing talent and investing in our own employees before recruiting from the outside. So if you see a job opening here that might be a right fit for you, we encourage you to apply.

Sales Planner

Position overview

The Sales Planner will act in partnership with our Advertising Sales team to provide thoughtful and compelling programs that deliver successful outcomes for our Advertisers. The Sales Planner will be knowledgeable of digital and print advertising platforms, tools and products and advise our advertiser and agency partners of New York Times solutions that meet their goals. The Sales Planner will engage with our customers to ensure excellent customer care. This position is based in The New York Times La Défense (France) office.

The sales planner is primarily responsible for the pre-sale process and will ensure quality service to our advertisers from reservations and media plan creation, as well as some post-sale activity on print campaigns. The successful candidate will become knowledgeable in all aspects of the sales process and will serve as a team liaison with advertising agencies and clients, as well as with internal groups.

Responsibilities :

Support development of RFP (Requests for Proposal) process utilizing the full scope of NYT ad products that strategically address the advertiser’s needs and campaign objectives for both print and digital.

Coordinate the digital and print process workflow from RFP to IO in partnership with Sales and liaise with key approval stakeholders in AdOps, Revenue Analytics, Legal, Ad Product, T Brand Studio, Research and Strategy. Communicate detailed and specific account information to Sales and Operations management.

Build and revise media plans, check avails, reserve fixed placements and update associated fixed placement calendars, negotiate Terms & Conditions. Enter final plans into online proposal systems.

Update Salesforce database throughout the sales process with necessary account information, including Opportunities, Call Reports, Rate Adjustments, etc.

Coordinate handover of digital campaigns to Ad Ops to ensure pre-sale/post-sale continuity.

Attend all Product training and develop a deep understanding of the full suite of NYT products across all platforms.

Provide support for print activity. Request reservations and positions, create IO’s for reservations and RA’s for billing, ensure no credit holds. Work with our Customer Order Fulfillment (COF) Department to guarantee print materials are in-house by deadlines.

Provide excellent customer service to both internal and external clients.

Work with Yield team to ensure rate integrity and maximization or revenue.

Adhere to process controls and ensure all approvals are accurately secured.

Maintain proper documentation of all IOs, T&Cs and Campaign activities for your named accounts.

Assist with campaign kick off call organization and ensure kick-off material is accurate

Field customer complaints and work with the appropriate department to resolve them.

Respond to servicing and information requests from team members and clients: work with various internal teams to gather information for customers and fulfill requests

We’re looking for:

Proven relevant experience in Digital advertising (Print or Programmatic experience an added bonus)

Educated to degree level or equivalent

Great attention to detail and organized

Working knowledge of online proposal systems such as Lineup, DSM, Fat Tail, Operative is desirable

Proficiency in Microsoft and Google office applications, and sales and data management tools such as Sales Force are also desirable

Motivated self-starter, quick learner and ability to work to deadlines

Collaborative, responsive and accountable

Excellent communication skills both with external clients as well as internal stakeholders

Innovative and creative approach to building proposals in consultative partnership with Sales

Excellent relationship-building skills and the ability to work effectively in a team environment

Strong ability to communicate end-to-end planning process and effectively bestow that onto other Planners

International mindset

#LI-AM1

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.