Enterprise Account Manager

Contenu de l'offre Enterprise Account Manager chez ZeroFOX

Enterprise Account Manager



BIG NEWS!
ð ZeroFox is officially a public company, and we’re on a mission to make the internet safer. Read more here: 
OPPORTUNITY OVERVIEW

ZeroFOX seeks an Enterprise Account Manager to create long-term, trusting relationships with our customers. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.  The Enterprise Account Manager will work collaboratively with new sales to meet revenue goals. Travel is required 25-30% of the time.

Role and responsibilities

Responsible for renewals of the ZeroFox platform
Develop a solid and trusting relationship between clients and company
Coordinate the resolution of key client issues and complaints by leveraging the correct internal resources
Develop a complete understanding of account needs
Anticipate account changes and improvements
Manage communications between clients and internal teams
Strategically plan to improve client results
Collaborate with sales team to maximize profit by up-selling or cross-selling
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meet all client needs and deliverables according to proposed timelines
Analyze client data to provide customer relationship management
Expand relationships and collaborating with sales representative to evangelize ZeroFox within account
Act as liaison between customer and internal business units to manage customer needs 

Requirements and qualifications

Technology sales/account management experience (cyber security preferred), typically obtain in 5+ years
Experience managing and/or selling to enterprise level clients 
Ability to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Self-motivation and self-direction
Excellent interpersonal relationship skills
In-depth understanding of clients and their position in the industry
Eagerness to work with new sales to expand company, clients, and territories
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
Basic computer skills; experience with CRM software (SalesForce.com preferred) and the Microsoft Office Suite

Benefits

Competitive compensation and benefits
Community-driven culture
Time off 
Regular team events

INTERESTED?

Ready to apply? Visit us at  to find out more and join the best team in the security industry.
Not ready to apply? Email careers_at_zerofox_dot_com to speak with a member of the team!

Other

Work to be performed entirely outside of the state of Colorado


ABOUT ZEROFOX

ZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters, we give customers the protection and intelligence needed to disrupt a new era of attacks on the surface, deep and dark web. Now is a great time to join the Fox Den: we recently announced our intent to become a publicly traded company via a merger with L&F Acquisition Corp. and were named a Top Workplace by the Baltimore Sun. With $150M+ in funding to date, recognition from Forrester as best-in-class in brand intelligence and numerous awards and honors, joining the ZeroFox team means joining a culture that is committed to excellence and growth. That means committing to the success of each of our employees so you can be the best version of yourself on the best team. If you’re ready to join a team that is mission-oriented, customer-focused, collaborative and dedicated, you’ve come to the right place.

Equal Opportunity, Diversity & Inclusion
We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

France /
Sales – Account Management /
Full-time