In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our client works at the heart of the global travel industry and provides the technology which keeps the travel sector moving. These products and solutions help to improve the business performance of customers; travel agencies, corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators. We are looking Specialist for the position of Product Manager in a Customer Operations Unit that aims at building, delivering and serving end-to-end transversal solutions in the most efficient and agile way.
Project information:
Industry: Travel Type of project: coordinate the design and delivery of complex solutions for customers: identify opportunities, formalize the requirements, lead design & development, follow-up customer satisfaction, promote the product, act as a Product Owner Location: Sophia Antipolis (06), near Nice, France Project language: English Assignment start date: depending on candidate’s availabilityProject scope:
Identify opportunities: Identify, analyse and assess business requirements from customers and prospects Benchmark other business needs Give input to the product plan/Roadmap & long-term plan Consolidate and articulate business needs into new product concepts or upgrades Formalize requirements (scoping) Propose solutions to the customer aligning with business needs Assess potential gaps between customer requirements and company’s solutions Write a high-level business requirement and/or document detailed requirement (Waterfall mode) and User Stories (Agile mode - Scrum) as a Product Owner Lead design and development Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades Follow up customer satisfaction Provide support and assistance to customer Monitor product acceptance, product performance and satisfaction Take corrective action as necessary Promote the product Provide key information on the product to define the Value proposition Contribute to the launch plan with Product Marketing and other associated teams Share content for product documentation, sales tools and collateral Create standard and tailor-made presentations, and demo scripts showing product value Give presentations, demos and familiarisation sessions to customer, or train Sales to perform them Participate to the preparation of key events, guaranteeing the success of product launch and follow up Contribute to RFP/RFI for the product Product Owner activities (if applicable depending environment) Define the product vision & the business value in line with the business owners, other POs & agile teams Embark customers & teams on product vision, share product knowledge and ensure mutual understanding of the business Maximise the agile team outcome: translate requirements into user stories, prioritize them and validate their delivery Experienced Product Managers are responsible for a strategic and complex, cross-organization, cross- functional solution/product (with complex algorithm and complex interactions with other products and channels). Autonomously solve unique and complex problems that have broad impact in the businessRequirements:
Experience in Product Management Knowledge of MS Excel, PPT and PM tools Experience working in Agile environment Fluent EnglishWe offer:
Stable long-term cooperation based on employment contract Challenging work in a thought international environment and a great potential for personal development Cooperation and possibility to exchange knowledge with a team of professionals from a global consulting company High career advancement opportunitiesJob Type: Full-time
Experience:
Product Management: 2 years (Required)Language:
English (Required)De quoi la RSE est-elle le nom ? Professionnellement, d'opportunités. Aujourd'hui, peu prennent encore la peine de développer cet...
Achraf Azaiez pendant un de ses cours à SUP'Internet. Crédit : SUP'Internet. Le numérique est un secteur particulièrement porteur en...
Waymo avait annoncé au début du mois vouloir bientôt retirer les chauffeurs de sécurité présents à bord de ses véhicules autonomes. C'est...
Selon une étude menée pour Mitel et OBS, le déploiement d'une Digital Workplace vise avant tout à accroître l'efficacité des...
Inscrivez-vous pour accéder à l'annonce
Product ManagerEn cliquant ci-dessus sur « S'inscrire » vous accepter nos conditions générales et notre politique de confidentialité
1er Site de recherche d'emplois dédié aux professionnels du marketing de la communication et du digital, Jobibou.com a pour objectif de vous offrir le meilleur outil de recherche pour vous accompagner, au mieux, dans votre démarche de recherche d'emploi
Inscrivez-vous pour accéder à l'annonce
Product ManagerMerci de bien vouloir remplir le formulaire pour profiter de l’ensemble des fonctionnalités Jobibou !
Déjà inscrit ? Se connecter