Senior Data Analyst - Acquisition H/F

Contenu de l'offre Senior Data Analyst - Acquisition H/F chez Qonto

Qonto recherche …
Our mission? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we're passionate about creating the best product, so if you're looking for an ambitious team that's revolutionizing an old-fashioned industry, get in touch !

Our journey : Alexandre and Steve launched Qonto in July 2017. Since then, the team has earned the trust of more than 350, 000 customers and opened offices in Paris, Berlin, Milan, and Barcelona. Last summer, we joined forces with Penta, a market leader based in Berlin and Belgrade, forming a united team of 1000+ Qontoers. We also made IT to the Top 3 of LinkedIn Top Startups France !

Our values :
Ambition We tackle big challenges. No matter what.
Teamwork We create momentum by working together, at the same speed.
Mastery We pursue excellence through continuous learning. We face challenges with humility. Every day.
Integrity We're open. We're honest. And we earn the trust of our clients and each other.

You can find out more about the Qonto Way here.

Our beliefs : Diversity brings success. We actively recruit people from a range of backgrounds, employ inclusive hiring techniques; and work with our external partners to continually increase and improve our DEI initiatives. As a result, we obtained a rating of 89/100 in 2022 for the annual Index of professional equality and are happy to say that 44% of our teams are women.

To follow Qonto's ambition in terms of data we created the Data team, handling Data Analysis, Engineering, and Science. The data department has grown from 5 to 50 people within two years (and we're still hiring)!

Business Intelligence is key in any business and so IT is at Qonto ! As a Senior Data Analyst, you will join the BI team (25 talented business data analysts), and BE focused on supporting our growth team to grow our revenues and client base by optimizing the onboarding funnel, acquiring more and better clients, retaining and upselling our existing clients

You will BE in charge of enabling functional teams in their decisions with self-service data monitoring and alerting.

As Senior Data Analyst - Acquisition at Qonto, you will

- Define the right performance indicators to help the business team measure without bias the performance of their teams, initiatives, or product features
- Build Dashboards and cockpits that allow each business team to pinpoint abnormalities in the performance.
- Monitor KPIs proactively and raise alerts to business teams when abnormalities happen.
- Build and scale the data analytics stack : Write advanced SQL queries to build data marts and support best practices in developing documentation and training to enable self-serve analytics for functional team

Example of our projects

- Build the acquisition cockpit to monitor the attributed volumes, spending, and value of our client acquisition strategy
- Monitor the OKRs of our 4 markets (FR, DE, IT, and ES) to help Country directors to steer their teams
- Build the monitoring of the retention of our clients once they started paying their subscriptions and deep dive into the reason for churn
- Monitor the drops on the onboarding funnel starting from the website, through the register with both products & ops teams

What you can expect

- Work in a fast-paced multicultural environment with a strong focus on quality
- BE autonomously in charge of your own project passing through all stages : understanding business needs, data modeling, and visualizing data.
- Find solutions for the business needs of different departments : Finance, Growth, Operations, Strategy, Product
- Share Knowledge : across the whole tech team (internal & external talk, weekly meetings, tech monthly) and the community (articles & Meetups)

The stack we mainly use
- Warehouse and SQL : Snowflake
- ETL : Airflow & DBT
- Data Visualization : Tableau & Metabase

About your future Manager

Omar is in charge of 2 Data Analyst teams : Growth & Strategy/People.
- Their Background?
After passing through french companies both in the airline & e-commerce industries, Omar grew Qonto's Data Analysts team from 4 generalists to 20+ DA split into 5 specialized teams. He also reached to build robust guidelines for Qonto's Data project management, Data Visualization, and QA standards.

- What do they bring to the team?
Together with the Lead Data Analysts, Omar promotes healthy communication between team members, continuously improves the team's operating system, accelerates all team members' growth towards proficiency... and chases all sources of waste which can bring down the team's morale and velocity !

About You

Experience : You have at least 3 years of experience in data analysis, ideally in a start-up, tech, or consulting environment. You are familiar with attribution models, and marketing campaign data and you know the difference between Front End events tracking and back-end data. Experience with a/b testing is a plus
Business & solution-oriented mindset : You are able to understand business problems, curious to dive into detailed data, yet able to zoom out and see the big picture, which allows you to provide actionable insights to your business partners across varied scopes.
You have excellent communication skills and the ability to adapt messaging to technical and non-technical audiences.
Mastery : You are eager to improve. You know how to understand stakeholder challenges. You have a strong command of SQL, Data modeling, Data visualization. Knowledge of Tableau is a huge plus.
Languages : You speak English

Qonto is an open-minded company. Don't tick all the boxes? Apply and we'll let you know if we think you could fit the role. You never know

Perks

A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed.
- A central fully-renovated building in Paris with WeWork services
- Monthly team events
- Tailor-made Remote Policy
- 25 days of paid leave + 5 Qonto days or 25 days of paid leave + 10 RTT +/-
- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities
- A Swile lunch card : 50% covered
- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent !) and childcare benefits with selected partners

Our hiring process :
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could BE like

We will send you an interview guide so you can best prepare yourself.

On average our process lasts 20 working days and offers usually follow within 48 hours

Thank you for considering joining Qonto. We cannot wait to learn more about you !

One last thing. We recently raised 486M€ in our Series D to ensure we keep growing safely, despite the current economic environment looking a bit gloomy. We revealed our plans for the future here.

To learn more about us :
Qonto's Blog Les Échos I Challenges Forbes