Corporate Communication Manager

Contenu de l'offre Corporate Communication Manager chez Scaleway

Scaleway is a fast-growing cloud company. We are headquarted in Paris with a hub in Lille. We are a bunch of talented people, working to build a better Internet. Our mission is to make infrastructure services easy again. We deeply care about supporting the growth of all our employees and making sure they feel professionally fulfilled.

10 reasons to work @ Scaleway:

Work with the best technology and the best technologists. Be a strong voice in the product development lifecycle. Work in an open source friendly environment. We have amazing working spaces, "La Maison" in the heart of Paris and Lille. Work in a fast moving environment. Contributing to high-level strategy in collaboration with our executive and product teams. Learn new things everyday. Work on products you use everyday. Extremely attractive salary and benefits package. We love what we do and love to be the best at what we do.

The Role Scaleway strengthens its Corporate Communication department with a talented “Communication manager” to lead external communications. This is a brand-new role with global reach in a dynamic, fast-paced team. This person will be responsible for the effective design of long-term communications strategies for both internal and external audiences while executing against day-to-day communications needs in collaboration with the Legal, Internal Communications, HR, Policy, and other stakeholders within Scaleway.

Communications Manager Missions: You’ll craft effective communication strategies and messaging that successfully lands in a human way, and considers the unique needs of different internal and external communities across Scaleway. At times, you’ll also influence our employer brand and help connect dots across to ensure we’re putting people’s experience first when communicating change, strategies or announcements. Develop communications strategies that support the corporate goals and focus areas throughout all communication channels: social media platforms, website, blog, events, thought leadership programs, speaking engagements, and others Develop and maintain a global editorial calendar Coordinate with cross-functional team to implement consistent communications across our offices and teams Develop and create a wide range of internal and external communications materials including posts, creation of wikis/websites, blog posts, communications plans, statements, briefing materials for executives and more Develop, execute, and manage global communications and campaigns, applying a consistent brand Increase social media and digital footprint with an international outreach Draft, edit, and review existing policies partnering with legal, HR, internal communications, and other teams to develop and execute change management and communications plans Consult with internal leaders about their communications strategies, and provide editing support across the organization to ensure consistency Create change management strategies and plans that support key initiatives and program rollouts Create and maintain a way to gather feedback about initiatives and measure communication effectiveness

What We Expect from You

The successful candidate will design, execute, and manage a communication strategy that improves awareness and drives understanding and engagement related to our corporate and overall communication needs. You should be exceptionally organized and detail oriented, capable of managing cross-functional projects and work streams end to end, with an aptitude for prioritization. Strong writing and editing skills are essential—specifically the ability to communicate complex, technical concepts to diverse audiences in a clear and concise manner. You enjoy a fast-paced environment and are able to ask the right questions in order to get a quick understanding of programs, products or initiatives to craft rich narratives. You see beyond the challenges and think creatively about solutions. You stay focused and flexible in a complex and ambiguous environment, and are not easily deterred by change.

Minimal requirements

Native or bilingual English speaker and writer, Fluent in French. Spelling and grammar must be excellent. Spanish or German are a plus! If you’re not fluent in both French and English, it’s a deal breaker. Bachelor’s degree Experience and training in related field and 75+ years experience in a full time communications role Experience in internal and external communications Experience in growth hack and social media Experience managing multiple projects simultaneously and working autonomously Experience turning complex information into relevant, engaging, timely and valuable content for different audiences Experience working collaboratively with cross-functional groups including Legal, Policy, Brand, Marketing, and Technical Experience identifying communication issues and solving problems using judgment and analysis, providing communications guidance and support Media relations and social media analytics skills and strategic thinking skills Experience scaling a communications program Experience working with executives in fast-paced, regulated environments Ability to communicate complex topics clearly and effectively, thus using communication to drive changes and influence a cross functional team, internal and external stakeholders Strong execution skill and ability to drive different groups of people towards a common goal, while delivering on time and quality Excellent interpersonal skills, including relationship building, and collaboration with a diverse, cross-functional, global team Self-motivated, proactive with demonstrated creative and critical thinking capabilities Determined hard worker, flexible & open to working on various tasks that are not always part of your scope. Experience in, or strong affinity with, the IT industry; documenting APIs, Open Source

In order for your application to be taken into account please follow these steps: Send us your CV on Welcome to the jungle and answer these questions. This is a mandatory step if you want our teams to evaluate your application. What online communities have you managed in the past? How do you deal with negative comments or a brand reputation crisis? How would you communicate with the rest of the company? Social media management must support other marketing and customer service initiatives in the business. Your future employee will need to be in the loop with most other aspects of the business and will need the buy-in of co-workers to achieve true success. The roles and responsibilities of each cog in the machine (your business) should be defined as clearly as possible.