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Business Operations Manager - Marketing (Hybrid Remote Policy)

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Saint-Cloud, Boulogne-Billancourt 10/01/2023
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Business Operations Manager - Marketing (Hybrid Remote Policy)

Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: email, SMS, Facebook ads, chat, CRM, and more in one single SaaS platform. Our mission is to empower all companies with the tools they need to build stronger customer relationships and grow their business through meaningful interactions.
We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto.
General mission of the position :
We are looking for our next Business Operations Manager - Marketing based in our Paris office who will be working within the Business Operations team and the Marketing team (+50 team members). You will report to the Business Operations Director and you will work in very close collaboration with our CEO, COO, our CMO, the rest of the team and other C-levels in order to ensure the good execution of critical transversal strategic projects and marketing operations.
This is an incredible opportunity to get to know everything about a fast-growing SaaS scale-up. In this position, you will work closely with the multiple teams here at Sendinblue, within Operations, Marketing and beyond. You will be witnessing Sendinblue's strategic deployment in acquisition, product, data, finance, etc.

As a Business Operations Manager - Marketing, you will :

Provide support in high level transversal projects e.g. offer revamp, churn optimisation (analysis, alignment of multiple stakeholders, follow-ups, etc.)
Ensure optimisation of our offer and price positioning (constant monitoring of changes in our competitive landscape)
Day to day performance monitoring of marketing key performance indicators (including acquisition by zone & channel, average basket value, CAC, OPEX spend, etc.)
Lead monthly and weekly performance review meetings for the marketing team: includes meeting prep, analysis & investigation and presentation to the team and executives
Monitoring of marketing budget delivery: collaborate closely with finance and functional leads for an effective and smooth budget delivery
Constantly review data to gain a deeper understanding of our revenues to identify opportunities to optimise our performance (geographical, on a specific channel, etc.)
Oversee A/B tests (aligning product and data team for implementation, results monitoring and recommandations)
Evangelise data-driven decision making and provide deep dives into specific functional areas when needed

What will contribute to your success:

You have graduated in Business Management/Marketing/Economics/Finance
1-4 years of experience in business analysis in a consulting firm, finance or start-ups
Strong business acumen with advanced analytical skills; you love finding the details in facts and statistics and can put it all together for actionable plans
You are curious by nature and interested in making an impact
Results-oriented approach and focus on getting things done
Motivation to take ownership of high impact projects, clearly communicate progress, and deliver on time
Team player with a proactive mindset and strong interpersonal skills to work in a collaborative environment
English fluency is required as we work in English. French is also a plus


A unique opportunity to join an international and collaborative scale up environment in a hyper-growth context
Chance to grow your professional & technical skills, with room for career progression
SIBOP: all Sendinblue employees are granted with our shared ownership plan - the more Sendinblue will be valuated, the more you will get
Meal vouchers - Swile (12.5 per day - 72% paid by the company)
Excellent private health care, of which 70% is covered by the company
Bi-annual global company offsite; inter-office trips (when sanitary situation permits)
Work's council benefits (HelloCSE)
Very competitive referral program
Second parent leave: 1 month of fully paid leave
English and French classes, and over 155000 courses available on Udemy 
Budget to support your workspace at home
A modern office in a central location with free fruits, drinks & lots of fun activities
Relocation package and visa sponsorship for international talents
..and more!

Meet us!

Video interview with our HR Team  
Second video interview with the hiring manager Nabil (Business Operations Director)
Case study and restitution with Nabil
Last video interview with Olivier, our COO

While we know things are a not that good these days because of COVID-19, we are still looking for great candidates to join our amazing team. Our recruiting process will remain virtual (Hangout, Zoom) to provide a safe experience.
Timeline and details of the hiring process will be shared by the TA team during the first call.
Sendinblue puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Sendinblue values work-life balance and offers flexible working hours and remote work. The majority of our teams will be working mostly remote and others will follow a hybrid model depending upon the nature of the job. This policy is based on a mutual understanding between Head of, Managers and Team Members.

Paris, France /
Business Operations – Business Operations /
/ Hybrid


Zoom sur le métier de : Chargé de marketing

Le chargé marketing a pour mission de gérer l’image d’une organisation en la développent et en la rendant plus efficace économiquement parlant. Rattaché au directeur communication et marketing, il participe à la mise en œuvre et au bon déroulement des opérations de marketing.

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