CRM Consultant Salesforce (F/M) - Courbevoie

Contenu de l'offre CRM Consultant Salesforce (F/M) - Courbevoie chez Axa

Description de l'offre

As a “Salesforce CRM Consultant”, you will be part of the Core Business Solution team.
The 'Core Business Solution' unit is involved in the strategic development of the services offered by AXA IT to the Group'sentities in the field of IT for the core business of Insurance such as :Property, Life, Health, CRM, and Anti-Fightingbleaching.
Your Main Missions:
1/ Contributing to the development of Salesforce.com projects for AXA entities:
* Participate to workshops with Client IT and business représentatives Define solutions meeting requirements defined by the client
* Write project deliverables
* Configure the solution
* If possible, develop/review the code and/or interfaces between Salesforce.com and the IS applications.
* Realize functional tests
* Prepare deployment of the solution on different environments (and initialization of the solution)

2/ Contributing to the development of Salesforce.com projects for AXA entities
* On site and Off-Site model
* Re-use of AXA Global Assets

3/ Participate on Design Authority on Salesforce.com to AXA entities * Local advise and Design Authority
* Global Sharing with AGS SFDC CoE

Profil Required :
Functionnal skills :
- Must have: * Hands-on experience and good knowledge of Opportunity management and/or Contact Center processes in scope of theCRM domain
* Knowledge of AGILE project méthodologies
* Good written and verbal communication skills (English)

- Nice to have: * Knowledge of finance
* Good analytical skills
* Proactivity, flexibility and ability to work in a team in multiproject context
* Minimum 2 years experience in Salesforce.com implementation projects
* Master Degree / BAC + 5



Technical skills :


- Must have : * Minimum 2 years of experience in Salesforce.com implementation projects, including: Service Cloud, Chatter, Force.com etc.
* Software and web development méthodologies
* Knowledge of enterprise architecture and application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management
* A good understanding of database fundamentals

- Nice to have : * Expertise on other CRM and Marketing solutions
* Salesforce.com Certification
* APEX, VisualForce skills
* Knowledge and experience in Enterprise systems integration using Salesforce.com (API’s, ETL, Data Loader etc.)
* Software and web development methodologies

- Good level in English : written and spoken - Portuguese speaking would be appreciated

Aimeriez-vous vous lever chaque jour motivé(e) par une mission inspirante et travailler en équipe pour permettre de protéger les personnes et leurs proches?



Chez AXA nous avons l’ambition de mener la transformation de notre métier.



Nous cherchons des personnes talentueuses ayant une expérience diversifiée, qui pensent différemment, et qui veulent faire partie de cette transformation passionnante en challengeant le statu quo et faire d’AXA – marque globale leader et une des sociétés les plus innovantes dans notre secteur – une entreprise encore plus performante et responsable.



Dans un monde en perpétuelle évolution et avec une présence dans 64 pays, nos 165 000 salariés et distributeurs privilégiés anticipent le changement pour offrir des services et solutions adaptés aux besoins actuels et futurs de nos 107 millions de clients.


AXA IT – Application Products Department is an IT solutions company delivering services to the Group AXA & to itsbanking and insurance companies. We develops and operates transverse business solutions at international scale.
Our mission is to shape, build and maintain the shared solutions of AXA Group. The aim of these services is to sustainbusiness development, reduce time to market, & generate savings.

We offer to the successful applicants outstanding career opportunities.

If you are interested, please do not hesitate to apply.

Date limite de candidature : 25 avril 2019

Nombre de candidatures reçues pour ce poste : -